Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7 out of 5
4.7
(714 Reviews)
Open Ratings Snapshot
Rating breakdown 714 reviews
5 Stars
571
4 Stars
106
3 Stars
22
2 Stars
7
1 Star
8
82%of customers recommend this product. 
(
32 out of 39
)
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Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4 out of 5
4
Very, very, satisfied with the T.V.
on August 22, 2025
Posted by: Brian1968
[This review was collected as part of a promotion.] I would love to show how vibrant and wonderful my Q LED 4K is, unfortunately I'm having issues with my phone camera, but believe me that I could take the best pictures and it would not compare to the crisp clean colors, sounds and many different options included, it's to me a full and enjoyable package, I'm a long time customer of Samsung and I will continue to be one and advise those who come to my home to purchase Samsung product especially TV's
Viewing, Movies, Sports, Live Broadcasts, Concerts, even when I allow my Grandchildren to play video games, for me it's almost better than being there, I'm in the comfort of my home with friends and family.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is one of my favorite
on August 22, 2025
Posted by: JLongcock
[This review was collected as part of a promotion.] I use my Q7f TV mainly for watching Netflix and YouTube its featers are awesome its got amazing color and screen settings verry simple menu format and a the subtitles are perfect I like how you can change to rate of speech im very impressed with this television
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great replacement and upgrade
on August 22, 2025
Posted by: Mbummer
[This review was collected as part of a promotion.] I originally had a 50" samsung smart tv from 2018 that broke. I wanted to replace the TV and wasn't sure about buying a new one. After making the purchase and setting it all up I felt like I should have done it sooner. This TV has made enjoying context and shows way easier than before by allowing me to control everything right from my phone. Not to mention how seamless and easy it all was and how incredible the TV looks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
TV is good
on August 22, 2025
Posted by: Motohead
[This review was collected as part of a promotion.] Solid TV. Intuitive menus and controls. I got 2 for 2 separate rooms. Would buy a 3rd.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality TV
on August 22, 2025
Posted by: Mrs6Guidi
[This review was collected as part of a promotion.] I love this TV does everything I can control it from my Alexa I can control it from my phone it hooks up to my doorbell and it announces somebody at my doorbell it's literally perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First QLED T.V acquarided 2025
on August 28, 2025
Posted by: EalvarezDS1888
[This review was collected as part of a promotion.] First time buyer for QLED. Choosed the 65 inch option. Image quality impressive. With air tv channels AI constantly improves image even with lower signal.
Internal OS and apps working fine, easy to navigate and voice control makes it more fun. Internal Web browser app it's a likeble option for me.
First time into cloud gaming ,fearing latency issues with my slow internet connection but smoothness and reliability primed.
Being able to pair my outdated sound bar via bluetooth seemed to increse sound quality than previous fiber Optic sound input.
By the moment is good investment and increase my Family' entertainment quality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Exceeded expectations.
on September 5, 2025
Posted by: gy15455
[This review was collected as part of a promotion.] Primarily using the TV for streaming movies and sports. Easy to navigate, impressive picture. Sound ok but recommend a soundbar.
Accessing this particular model on Samsung’s site for specs isn’t very easy and the startup instructions included with the tv left a bit to be desired but overall pleased with the purchase.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Always wanted a Samsung
on September 5, 2025
Posted by: gotarheels
[This review was collected as part of a promotion.] I watch a lot of tv!! I have been extremely disappointed in the brightness of the tv.
It seems all of the programs are darker than my old set. I am also not extremely happy with the tiny device to turn it on and change the channels
I admit I am older, and computer illiterate,but Not everyone who buys your tv's are.
I do not know how to download or upload!
Value
3 out of 5
3
Response from Samsung USBy Samsung SpecialistSeptember 8, 2025
gotarheels, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung Q7F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators

To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
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