Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(640 Reviews)
Rating breakdown 640 reviews
5 Stars
523
4 Stars
90
3 Stars
18
2 Stars
5
1 Star
4
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Product has great picture quality
on October 27, 2025
Posted by: Andie2030
[This review was collected as part of a promotion.] So very happy with this tv! The picture quality is the best I can not complain at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on October 29, 2025
Posted by: WARMIKEY89
[This review was collected as part of a promotion.] This is the nicest TV I have ever personally bought and owned. The picture and sound are like nothing i have ever experienced before. Im extremely happy with my purchase and will most definitely buy another samsung when im ready for another TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV surprised me!
on October 30, 2025
Posted by: SaltyOldMan
[This review was collected as part of a promotion.] After I got this TV I wasn't super optimistic about it based on the packaging size and weight. But after I got it all set up and programmed my streaming stuff into it, I was pleasantly surprised by the picture! I know Samsung screens are the best around and this one is no different! I absolutely love this television! I even started watching TV in the bedroom (which is where this one ended up) because it has a better picture than my huge living room TV, a curved screen Samsung from many years ago, which is still amazing but not 4K to the degree of the new one! The images are crisp and perfect. You can see every movement on the screen just like it is in real life as well. There is no blurring or anything even when the movement is very quick or intense. It is basically everything I wanted and, in addition, had a much more impressive display than I was expecting to get! So run out and check for yourself! This one is a keeper!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Over has some impressive feature & high quality
on October 31, 2025
Posted by: Vic34bc
[This review was collected as part of a promotion.] What makes a TV truly exceptional is its ability to deliver a picture that's remarkably sharp, with colors that pop and motion that's silky smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IT'S A SAMSUNG! WHAT ELSE CAN YOU SAY!
on November 1, 2025
Posted by: SAMLUV79
[This review was collected as part of a promotion.] I love my Samsung T.V's! This is my 7th or 8th Samsung T.V and I have yet to be disappointed.I bought my first Samsung T.V used many years ago and I was so impressed with the used one I bought that as soon as I could afford it I went out and got a new one! Now I've purchased my first QLED and WOW!!! The picture is amazing and all the features such as the A.I and game hub with XBOX! ITS THE PERFECT T.V!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value for the price
on November 1, 2025
Posted by: Ryzrbld
[This review was collected as part of a promotion.] Everything is great except it would be nice to have two simple changes.
1- make a listing of available apps, a library of apps to choose from.
2- Add assorted frames to the Art Mode so you can make it more like a real wall art.
Picture is great, surprisingly, the sound is best I've heard. Processor is fast and remote is real easy and small.
Great TV for even the pickiest of tech heads.
1- make a listing of available apps, a library of apps to choose from.
2- Add assorted frames to the Art Mode so you can make it more like a real wall art.
Picture is great, surprisingly, the sound is best I've heard. Processor is fast and remote is real easy and small.
Great TV for even the pickiest of tech heads.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Review of tv
on November 1, 2025
Posted by: Peepo24
[This review was collected as part of a promotion.] Slow load times between apps on the television. It would be nice if it were easier to access hdmi options within the menu. Automatic volume adjustment when lots of noise is detected is annoying
Value
3
Response from Samsung USBy Samsung Specialist, November 3, 2025
Peepo24,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
Please note that for quick access to connected devices, you can press the 123/color/settings key on your remote and adjust these options to include Connected Devices.
If you need more help, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
Please note that for quick access to connected devices, you can press the 123/color/settings key on your remote and adjust these options to include Connected Devices.
If you need more help, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and easy to use. Beautiful images
on November 4, 2025
Posted by: SOLYMART
[This review was collected as part of a promotion.] I recently purchased a Samsung TV, and I am extremely impressed with the quality and performance. The picture is crystal clear with vibrant colors and deep contrast that truly bring movies and shows to life. The sound quality is surprisingly rich for a slim TV, and setup was quick and easy. The smart features work flawlessly — apps load fast, and navigating the menu feels smooth and intuitive.
Samsung has absolutely exceeded my expectations. I highly recommend this TV to anyone looking for a reliable, beautifully designed, and high-quality home entertainment upgrade.
Value
5
Written by a customer while visiting Samsung US