Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(640 Reviews)
Rating breakdown 640 reviews
5 Stars
523
4 Stars
90
3 Stars
18
2 Stars
5
1 Star
4
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Excellent picture, quality exceptional, great valu
on October 22, 2025
Posted by: Stargazer
[This review was collected as part of a promotion.] Thanks for making an awesome TV at great prices!! Excellent colors that merge every color of colors into an immersing combination of eye candy that excites the senses!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on October 23, 2025
Posted by: Barbie82
[This review was collected as part of a promotion.] I used to have ruko tv but the tv i have now is better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture
on October 24, 2025
Posted by: WAYLONT23
[This review was collected as part of a promotion.] TV has beautiful picture and crisp sound. Wi-fi connects very fast and has many options for channels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This TV is just okay
on October 24, 2025
Posted by: Niecey23
[This review was collected as part of a promotion.] When i purchased this TV I expected a better picture quality for the price. It's disappointing. I haven't turned the TV on in months due to the picture quality being horrible.
Value
3
Response from Samsung USBy Samsung Specialist, October 24, 2025
Niecey23,
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love the colorfully
on October 25, 2025
Posted by: Cristianrsg
[This review was collected as part of a promotion.] I like how color full is this TV, by the price it's just the best price/product i found
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 25, 2025
Posted by: Frog1970
[This review was collected as part of a promotion.] I love my television it has a great picture and great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We are very satisfied with our TV!
on October 26, 2025
Posted by: NiknakPaddywak
[This review was collected as part of a promotion.] We purchased our TV IN April of this year. We were told that Samsung had the clearest picture for the price. Like the quality of picture is right there with LG. Not only are their T Vs top quality the appliances and mobile phones are as well. The picture on on this TV is so life like it feels like you can almost touch it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ever owned
on October 27, 2025
Posted by: Missy740
[This review was collected as part of a promotion.] This product has great picture the sound is amazing I love it
Value
5
Written by a customer while visiting Samsung US