Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(640 Reviews)
Rating breakdown 640 reviews
5 Stars
523
4 Stars
90
3 Stars
18
2 Stars
5
1 Star
4
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great quality
on October 16, 2025
Posted by: Lenchm1
[This review was collected as part of a promotion.] We watch a lot of sports, movies and streaming, great picture and color.
Love the size and it fits perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is better than expected
on October 17, 2025
Posted by: happyviewing
[This review was collected as part of a promotion.] We have enjoyed watching football and some of our favorite shows. The picture is clear from all angles
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good price, Great Picture
on October 17, 2025
Posted by: CoopersDad
[This review was collected as part of a promotion.] My wife really liked the quality of the picture on this tv. It was the clearest of the group we were looking at. These were the sub-1000 dollar sets. The short comings are there but it’s a short list. The unit is limited with only having 3 hdmi ports. I have to plug a 4th into a soundbar that was added on shortly after buying the tv. The remote, while simple looking gets most of the actions needed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is fantastic. Great picture and sound.
on October 17, 2025
Posted by: Donwhindy
[This review was collected as part of a promotion.] This smart TV is set up really well. Very easy to use and locate what we want to watch. My family is extremely happy we bought this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sound is terrible
on October 17, 2025
Posted by: Littlebit
[This review was collected as part of a promotion.] Tv has good picture, but sound is terrible. Went out and bought sound bar just so we could hear it
Value
2
Response from Samsung USBy Samsung Specialist, October 20, 2025
Littlebit,
Thank you for purchasing Samsung’s Q7FB TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-QS700F) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for purchasing Samsung’s Q7FB TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-QS700F) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Not very user friendly
on October 18, 2025
Posted by: Dissatisfied
[This review was collected as part of a promotion.] No Users Manual included
Choosing channels is unnecessarily difficult
Finding/retrieving favorite channels is difficult
Choosing channels is unnecessarily difficult
Finding/retrieving favorite channels is difficult
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the 75” size!
on October 19, 2025
Posted by: Beccaw
[This review was collected as part of a promotion.] I love the 75 inch Samsung TV great for watching sports! Has great color and sound love that it has Alexa love that it has lots of channels with Samsung TV at no extra cost!
I would recommend this TV it has great picture, quality, and sound and easy to set up!
I would recommend this TV it has great picture, quality, and sound and easy to set up!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on October 19, 2025
Posted by: Longdogmom
[This review was collected as part of a promotion.] Great TV for my needs - nice picture, color and sound. The only negative is the remote. The volume up and down is also the mute. I always hit mute when I’m trying to increase the volume. Remote could be a tad bigger.
Value
5
Written by a customer while visiting Samsung US