Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(640 Reviews)
Rating breakdown 640 reviews
5 Stars
523
4 Stars
90
3 Stars
18
2 Stars
5
1 Star
4
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Solar cell smart remote
on October 14, 2025
Posted by: samsung
[This review was collected as part of a promotion.] Streaming, no gaming.
I absolutely HATE your remote. It is extremely difficult to see functions and to navigate!!!!!
I absolutely HATE your remote. It is extremely difficult to see functions and to navigate!!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 43
on October 14, 2025
Posted by: Imborg
[This review was collected as part of a promotion.] I use my Samsung to watch over the air TV. Samsung was my pick for the Samsung extras. Samsung plus is the big reason to purchase this TV. I own 7 (seven) Samsung TV and I will not buy anything else. Great picture, beautiful color. My largest TV is a 55".
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung
on October 14, 2025
Posted by: SportsFan
[This review was collected as part of a promotion.] It's great to turn on this Samsung TV and know that because of the picture quality, we are going to be able to watch all our favorite shows and football games in such clarity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
75 inches of clear visual entertainment
on October 14, 2025
Posted by: CouchTater
[This review was collected as part of a promotion.] From watching antenna tv of classic shows to streaming movies and series. We are enjoying the crisp images and full sound our Samsung provides. The features are convenient and customizable which saves time and energy. Also like the Solar powered remote control.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, lousy OS
on October 14, 2025
Posted by: Zoumsung
[This review was collected as part of a promotion.] Other than the Tizen OS I like the TV
The OS is less than intuitive. Maybe partially remote navigation. It's not horrible but, sometimes it doesn't do what is expected.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Zoumsung,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
3
Great TV Worst Remote Ever
on October 14, 2025
Posted by: TooOld
[This review was collected as part of a promotion.] Love the TV. The remote is the worst I ever seen. Small, hard to see in dim light. We had a Samsung TV in the past. When I took this new one out of the box and saw the remote I remembered why we didn't like the Samsung. Wish I would have realized that in the story I would have purchased another brand.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
TooOld,
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality!
on October 14, 2025
Posted by: speakeasy
[This review was collected as part of a promotion.] I am really enjoying the amazing and consistent picture quality I have with this television. The settings are intuitive and easy to navigate. The only drawback or somewhat disappointing feature is the remote control. It's too small and the monochromatic color scheme makes it hard to see and it's too easy to accidentally hit the wrong button and the rewind/fast forward is somewhat cumbersome too. However overall I'm really pleased with and enjoying my Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV quality
on October 14, 2025
Posted by: Gabriel360
[This review was collected as part of a promotion.] Upgraded from a 40”, 10 years old tv set, still working fine to this 65” QLED tv. Love it.
Value
5
Written by a customer while visiting Samsung US