Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(714 Reviews)
Rating breakdown 714 reviews
5 Stars
571
4 Stars
106
3 Stars
22
2 Stars
7
1 Star
8
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
TV Features
on October 20, 2025
Posted by: tvWatcher
[This review was collected as part of a promotion.] True color and the remote is solar so no need to buy batteries. I have the TV next to my window, which gets sunlight directly, I don’t get any glare on fading of screen.
Very happy with this TV.
Very happy with this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
TV function is good. Home screen horrid!
on November 16, 2025
Posted by: MoonShadow
from Rochester, MN
The TV has very good functionality. But the home screen is full of garbage and advertising and there is no ability to clean it up. I didn't buy the tv in order to allow more advertisers access every time I turn my TV on!!!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Samsung Specialist, November 17, 2025
MoonShadow,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung QLED
on December 23, 2025
Posted by: Moneyb
[This review was collected as part of a promotion.] I've been with samsun products and cell phones t v laptops for overteen years.I love samsung products.They are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic display
on December 30, 2025
Posted by: Divine
[This review was collected as part of a promotion.] The Q7 QLED 4K TV delivers a very impressive viewing experience. The picture quality is sharp and vibrant, with strong brightness and rich colors that look great in both bright and dark rooms. Motion handling is smooth, making it enjoyable for sports, movies, and gaming.
The design is sleek and modern, and it fits well in a living room or bedroom setup. The interface is easy to navigate, apps load quickly, and switching between inputs is seamless. Sound quality is solid for built-in speakers, and it pairs well with external audio if you want to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Failed in a week.
on January 16, 2026
Posted by: Crix20001
from Ocala fl
Top edge of screen had a dark spot which is now turning into 4 dark spots and the entire screen is wavy. I have samsung phones, head phones 4 other Samsung tvs Samsung appliances but this is the largest TV I ever bought and its already failing in a week highly disappointing hopefully the service tech can replace this for a better model after all the other bad reviews.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
As good as I expected
on April 18, 2025
Posted by: billp929
[This review was collected as part of a promotion.] Use this TV exclusively for viewing live TV and movies. The picture is very clear and the colors are excellent. I am hard of hearing, but do not need to blast the wife out to hear it. Sound is as good as the color. We are very pleased and would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on April 27, 2025
Posted by: Glo818
[This review was collected as part of a promotion.] Image quality impeccable. Sound quality is outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works great. I love it.
on April 29, 2025
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I love being able to access all my favorite apps in one device. The features allow me to monitor what my kids are watching also.
Value
5
Written by a customer while visiting Samsung US