Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(640 Reviews)
Rating breakdown 640 reviews
5 Stars
523
4 Stars
90
3 Stars
18
2 Stars
5
1 Star
4
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
My living room tv
on April 3, 2025
Posted by: Momofgirlz
[This review was collected as part of a promotion.] Probably one of the best TVs I've owned. The picture is beautiful and the speaker on the TV itself is amazing don't even use my soundbar as much now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung TV
on April 12, 2025
Posted by: Sweetpea67
[This review was collected as part of a promotion.] One of the best purchases I have ever made! The picture quality is incredible, I plugged my firestick in and now I stream movies and sports. My house is the place to be for my friends and I when we all want to watch a movie or concert, the sound is also top notch! I would recommend to anyone looking to purchase a new television!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 16, 2025
Posted by: Lovemovies
[This review was collected as part of a promotion.] Love the picture on this TV, so bright and crisp. Great for movies and sports. Old movies too. Not crazy about the remote though. The scrolling button is hard to use for older people. It really needs changed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is number 1!!!!!!
on April 10, 2025
Posted by: Ajtveteran
[This review was collected as part of a promotion.] This television offers exceptional picture quality. The integration with my Samsung soundbar, leveraging Q-Symphony technology, transforms the smaller screen size into a superior audio-visual experience. I commend Samsung for its Veterans discount program; it is greatly appreciated. I am a loyal Samsung customer, recognizing the company's excellence in electronics. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Smart TV review
on April 12, 2025
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I couldn't be happier with any other tv I've had several different ones but this one takes the cake
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Television
on April 13, 2025
Posted by: Television
[This review was collected as part of a promotion.] I absolutely love this TV. The picture quality is amazing. I get compliments on it from my company. Every time they are here watching it. They cannot believe the clarity of the picture. They are impressed with it all the time every time we watch movies they cannot believe how clear it is, and they are just amazed with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on May 10, 2025
Posted by: Cherielynn00
[This review was collected as part of a promotion.] Love this tv. Great picture quality. Updates for TV to run smoothly and add great features. Fast response time with the remote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Unreliable. Needs a refresh!
on July 12, 2025
Posted by: Unreliable
[This review was collected as part of a promotion.] Platform needs a major overhaul. It's slow and never really is easy to operate with third party apps.
Value
2
Response from Samsung USBy Samsung Specialist, July 14, 2025
Hi Unreliable,
We appreciate your feedback regarding response time. For optimal performance, please ensure your Q7FB TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your Q7FB TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US