Customer reviews from Samsung US
Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,178 Reviews)
Rating breakdown 1,178 reviews
5 Stars
948
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
324 out of
340)
Customer Reviews for Samsung - 98 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
We love it
on February 17, 2026
Posted by: Sammmm
from Morrisville, NC
[This review was collected as part of a promotion.] Its smooth and has nice features. Works well and has alot of extras. The resolution is great at day and night; brightness is also pretty decent unless direct sunlight is on the TV. The colors are amazing; and the interface is user friendly
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome features
on February 17, 2026
Posted by: Erika
from Newnan georgia
[This review was collected as part of a promotion.] It has an awesome display with a good resolution. The colors have a vibrancy to them on the screen and the contrast is really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent but slow
on February 17, 2026
Posted by: Raudi
from Tennessee
[This review was collected as part of a promotion.] Great picture only problem is when changing between apps there is an unusual amount of loading time to where a loading wheel pops up for 30 seconds. Then when in the app it wont load. Takes you back to the main screen and have to start all over.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, February 17, 2026
Raudi,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Life like
on February 17, 2026
Posted by: Bigredinky
[This review was collected as part of a promotion.] The brightness of this tv still shocks me.
When I walked in the store and seen this tv screen I had to gave it
When I walked in the store and seen this tv screen I had to gave it
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the tv
on February 17, 2026
Posted by: Josh
[This review was collected as part of a promotion.] I have been loving the large screen and the quality of images. The interface makes it easy to go through the apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on February 17, 2026
Posted by: Yari O
[This review was collected as part of a promotion.] I love the TV rhd colors are vibrant and its very good quality i would rrecommend this tv yo al y friends and family
Written by a customer while visiting Samsung US
Customer Rating
5
Great contrast
on February 17, 2026
Posted by: ShaMig
from Madawaska, ME
[This review was collected as part of a promotion.] Nice contrast and black images. Great brightness and resolution even when in a bright room or woth sunlight glare.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Solid TV with great graphics
on February 17, 2026
Posted by: Joherrin
from Whittier, NC
[This review was collected as part of a promotion.] Tv has great picture and sound is phenomenal. Very versatile and well worth the price. We play a lot of games and having the ability to program settings is great. 1 drawback is the lag in the remote to TV. Wish it was snappier but overall there is a delay of a second or two between pressing the button and seeing the input on screen. Sometimes frustrating and may get a different universal remote to fix. Overall picture is great and sound is outstanding so I am a solid 4.5/5
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US