Customer reviews from ATT.com
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.3 out of 5
4.3
(87 Reviews)
Open Ratings Snapshot
Rating breakdown 87 reviews
5 Stars
58
4 Stars
12
3 Stars
7
2 Stars
2
1 Star
8
74%of customers recommend this product. 
(
46 out of 62
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
2 out of 5
2
Google go away
on March 6, 2026
Posted by: Bill Flan
from Indiana
Verified Purchase:Yes
As an older Person tying to reject all the pop up adds as well the number of apps on a smaller screen that were not asked for is ridiculous. I have had to question the google app multiple times how to get tid of all this junk. Am still working on it. probably going to get my old phone fixed and through new phone in a drawer.
No, I would not recommend this to a friend.
By SamsungMarch 9, 2026
Hello Bill Flan, we appreciate your feedback on your Samsung Galaxy S25 FE. We know how important the uninterrupted usage of your device is to you every day, and we would love to assist you in best aligning the settings to your preferences. We have an article available online to help you with the pop-ups you mention experiencing titled "Get rid of pop-up ads on your Galaxy phone". We also have our team of experts available through chat to assist you with any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excellent choice to buy
on March 7, 2026
Posted by: Anonymous
Verified Purchase:Yes
This phone is an excellent choice to buy
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Battery life poor
on March 11, 2026
Posted by: Leah L W
from Louisviile, KY
Verified Purchase:Yes
The phone battery only last half the day.
No, I would not recommend this to a friend.
By SamsungMarch 12, 2026
Hi there Leah L W, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the battery life of your device is to you every day, and we would love to help you resolve this frustration in any way we can. We have a few articles available online to help you maximize the battery life of your device titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available through chat to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Value packed phone
on March 15, 2026
Posted by: Wyomingtraveler
from Wyoming
Verified Purchase:Yes
Great phone. It has a pretty good camera and good speed. Battery life seems to be just ok
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Great upgrade!
on March 15, 2026
Posted by: Woodrow44
from Arvada, CO
Verified Purchase:Yes
Great upgrade! It was delivered quickly, set up and transfer of info was very easy, and the speed and storage capacity are much better than my old phone. The wireless charging is a great upgrade. It is a large phone that defiantly fills your pocket.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Group Text
on March 17, 2026
Posted by: Anonymous
from Sheridan, AR
Verified Purchase:Yes
My new SFE Samsung phone is a good phone with me exception. I no longer can participate in group text messages. They come through spotty. It is hit or miss if I am going to receive a message. No one can figure out the problem and fix this. Ihstepaying so much for a new phone and can not use all the features.
No, I would not recommend this to a friend.
By SamsungMarch 20, 2026
Hello Anita Spears, thank you for your feedback on your Samsung Galaxy S25 FE. We completely understand how frustrating it is when your device is not operating as intended or expected, and you are missing important correspondence. We have an article available online to help you with your messages titled "Messages on Samsung phone are slow, do not send, or cannot be received". We also have our team of experts available through chat to assist you further if this frustration continues with your phone, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love it
on March 22, 2026
Posted by: Anonymous
from Romulus Michigan
Verified Purchase:Yes
Absolutely love this phone. My daughter has autism, so I was needing a durable phone for her. This one is just that. And more. I’m so glad we picked this one. No lags. Fast turning on. The battery life literally lasts all day for her.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Misleading offer
on March 31, 2026
Posted by: Anonymous
Verified Purchase:Yes
It was selected because it was $0/month for 36 months, but this offer was not applied, so I am paying $18/month.
Response from ATT.comBy AT&T CARE - AndresApril 16, 2026
Hi Luis, thank you for bringing this to our attention. We want to ensure you receive the $0/month promotional pricing you were promised for your Galaxy S25 FE.

Please keep in mind that most of our monthly bill credits can take 1–3 billing cycles to begin appearing on your statement. Once they start, you will receive catch-up credits for the months you already paid. Before we take a deeper look, please check if the credits are being applied under the 'Activity since last bill' section or 'Monthly charges' section of your line.

If the credit doesn't appear after three months, please reach out to our support team so we can investigate and correct your bill.
Written by a customer while visiting ATT.com
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