Customer reviews from ATT.com
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
24
4 Stars
6
3 Stars
3
2 Stars
1
1 Star
2
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
1
Samsung Galaxy S25FE is total junk. Beware!
on October 19, 2025
Posted by: Al_x
Samsung Galaxy S25FE is total junk. Beware! Horrible sound. Battery is a joke: you charge it in the morning - 100% and in the evening without any calls, any applications working, it shows 34% or even less. Don't buy this piece of garbage. Save your money for something else.
No, I would not recommend this to a friend.
By Samsung, October 20, 2025
Hey AI_x, thank you for your feedback on your Samsung Galaxy S25 FE. We know that it can be frustrating when your new device is not aligning to your expectations. We have some great resources to help you troubleshoot the experiences you've mentioned with the battery life and audio quality of your device. These articles are titled "Discover the Advanced audio settings on Galaxy devices", "Speaker not working on Samsung phone", "Get the most out of your Galaxy phone or tablet battery", and "Apps are draining battery on Galaxy phone or tablet". We also have our team of experts available to assist you further through chat if these frustrations continue with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Namenamename
Verified Purchase:Yes
Hope you're not charging me for this, but I have to check now.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Itsmepencer
from Greenville mi
Verified Purchase:Yes
Everything about this phone has been an upgrade from my last phone. I can see details on my face when I take selfie. The phone feels much faster. The phone isn't so big that I sets awkward on my pocket. Its very solid
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 9, 2025
Hey Spencer, we appreciate you sharing your upgrade experience. We are happy to hear you’re enjoying your new phone and noticing such clear improvements compared to your last one. It’s great when a device not only feels faster but also captures those little details like in selfies that make a big difference in everyday use. You can count on it to keep delivering that solid performance and comfortable fit in your pocket for a long time. Meanwhile, you can feel free to visit this link: https://www.att.com/device-support/index/Samsung/SamsungSMS731U/ where you can get to explore your device features.
Written by a customer while visiting ATT.com
Posted by: Too much bloatware
from Texas
Verified Purchase:Yes
I think the title says it all. Phone's all right but there's a lot of crap and bloatware that needs to be taken off to make it functional and halfway decent though
No, I would not recommend this to a friend.
By Samsung, December 2, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how important your phone is to you for a range of tasks every day, and needing the best possible performance. If you are experiencing slowness on your device that you feel you shouldn't be we have a great article to help you adjust the refresh rate titled "How to adjust refresh rate options on your Galaxy phone or tablet". We also have our team of experts available to assist you through chat if you continue to experience frustrations with the usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Ejoiner
Verified Purchase:Yes
The new phone is cool. Your online support is lacking.
Thank you.
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Hey there, thank you for sharing your thoughts with us. We’re glad to hear you’re enjoying your new Samsung Galaxy S25FE phone! We’re sorry to learn that your experience with our online support didn’t meet your expectations. Your feedback is important, and we’ll be sharing it with our team so we can improve. If you’d like, please reach out to us by completing our self- service form: https://www.att.com/get-support/?source=ILC208383817, so our experts can assist you directly. We appreciate you taking the time to help us get better and for choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from FLORIDA
Verified Purchase:Yes
This phone fits all needs
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Headphone jack
on September 17, 2025
Posted by: Josh23
cna't find the headphone jack on the phone, is there a headphone jack on the phone
By Samsung, September 19, 2025
Hi Josh23, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. This device does have a dedicated headphone jack. If you are wanting to use wired headphones with your device, you can use a USB-C to headphone jack adapter plugged in to your charging port directly. Please, reach out to our team of experts through chat if you have questions about this feature. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Bobbijo Malhi
from New york
Verified Purchase:Yes
Love it simple to use, love the camera
I would recommend this to a friend!
Written by a customer while visiting ATT.com