i love my phone. just wish payment plan was lil cheaper. but phone itself is amazing 👏
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, January 26, 2026
Thanks so much for sharing your experience with the Samsung Galaxy S25 FE! We’re thrilled to hear you’re loving your new phone—Jet-black is a stunning choice. We understand that staying connected shouldn’t break the bank, and we’re always looking for ways to make our plans more accessible. Be sure to check for any current deals or special offers on att.com, and don’t hesitate to reach out if you’d like help exploring options that might better fit your budget. Enjoy your amazing phone, and thanks for being part of the AT&T family! 👏📱
Response from ATT.comBy AT&T CARE - Isabella, January 27, 2026
Thank you for sharing this situation with us, Emma. We're truly sorry to hear that you still haven't received your phone yet. This situation is understandably frustrating, and we can see why you’d want this resolved quickly.
To help our team look into what happened and guide you through the next steps, please fill out this self‑service form: https://www.att.com/get-support/?source=ILC309046520 They’ll be able to review your situation in detail and follow up with you directly.
We appreciate you taking the time to share this feedback. It helps us improve and better support you moving forward.