Customer reviews from ATT.com
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.3
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
67
4 Stars
12
3 Stars
8
2 Stars
3
1 Star
9
74%of customers recommend this product.
(
54 out of
73)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Posted by: Gail Stradtman
from Joliet, Montana
Verified Purchase:Yes
Very hard to get what I need from this format. Not happy with it at all.
No, I would not recommend this to a friend.
By Samsung, April 24, 2026
Hi there Gail Stradtman, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. Without knowing the details of your experience, we have the complete manual and our team of experts available online to assist you with customizing and troubleshooting your device to help ensure you are having the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Didn't realize new phones required a type of login/registration in order to use. In this case it required signing up and getting an account with Samsung in order for the cellphone to function. I found this ridiculous, just another case of greed and companys wanting our information so they can sell it and or use it to drain more money from us.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, June 4, 2026
Thank you for reaching out to us about your experience with the Samsung Galaxy S25 FE. We completely understand your frustration regarding the setup process.
It is incredibly frustrating to feel like you have to jump through extra hoops just to use a new device. Many modern smartphones do require manufacturer account registration during the initial setup to enable core features like security backups and app store access. However, we know how valuable your privacy and time are to you. Your feedback about these requirements is very important.
We want the activation process to be as straightforward and transparent as possible for all our customers. We will share your thoughts with our product team to help improve future upgrade experiences.
It is incredibly frustrating to feel like you have to jump through extra hoops just to use a new device. Many modern smartphones do require manufacturer account registration during the initial setup to enable core features like security backups and app store access. However, we know how valuable your privacy and time are to you. Your feedback about these requirements is very important.
We want the activation process to be as straightforward and transparent as possible for all our customers. We will share your thoughts with our product team to help improve future upgrade experiences.
Written by a customer while visiting ATT.com
Posted by: Menace1645
from Marshfield wisconsin
Verified Purchase:Yes
I am always happy with a galaxy phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Willow Hill Illinois
Verified Purchase:Yes
I like the phone very much
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Marnie W
Verified Purchase:Yes
This phone is a great upgrade from the S21!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Musicmikeo
from Florida
Verified Purchase:Yes
I personally dont like this phone. Among just overall general annoyance as to how this thing functions, the action required to screenshot has to be the alltime worst.
No, I would not recommend this to a friend.
By Samsung, April 16, 2026
Hello there Musicmikeo, thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy S25 FE. We strive to provide our customers with exceptional experiences and quality. On your Galaxy S25 FE, you can take a screenshot by simultaneously pressing the Power and Volume Down buttons. Some other methods include swiping your palm across the screen, using the Assistant Menu, or capturing with the Edge Panel. Screenshots are saved automatically in the Gallery app under the "Screenshots" album. If you have any questions for us or if you'd like further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Written by a customer while visiting ATT.com
Posted by: Sarah Lou
from South Carolina
Verified Purchase:Yes
Excellent phone. High quality and easy use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: EddStarr
from Seattle, Washington
Verified Purchase:Yes
I'm happy to see familiar feature setup and functions. Samsung phones are configured in a way I find easy to understand.
I would recommend this to a friend!
Written by a customer while visiting ATT.com