Customer reviews from ATT.com
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.3 out of 5
4.3
(99 Reviews)
Open Ratings Snapshot
Rating breakdown 99 reviews
5 Stars
67
4 Stars
12
3 Stars
8
2 Stars
3
1 Star
9
74%of customers recommend this product. 
(
54 out of 73
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Customer Rating
1 out of 5
1
Battery
on May 29, 2026
Posted by: Breannvsr
from Eugene Oregon
Verified Purchase:Yes
Battery died fast even though I charge it how it specifies and I'm not always on my phone but it's always between 15-27% and I only have a handful of apps....
No, I would not recommend this to a friend.
By SamsungJune 3, 2026
Hi Breannvsr, thank you for your feedback on your Samsung Galaxy S25 FE. We understand how frustrating it is when your device is not meeting your expectations, and how important the lasting battery life of your device is to you. We have some articles available online to help you maximize the battery life of your device titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". We also have our experts available through chat to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Poor quality despite "upgrading" phone
on May 21, 2026
Posted by: Anonymous
from Columbus, OH
Verified Purchase:Yes
This phone doesn't have the storage capacity of my old phone, so I had to go back to using my laptop for work and I am having issues with phone calls having "dead spots" while I am in the middle of conversations that I never experienced with my previous phones. I truly wish I had kept my old phone.
No, I would not recommend this to a friend.
By SamsungMay 22, 2026
Hey MRAK, thank you for sharing your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your device is not operating as intended or expected. We have a few articles available online to help you with the connection of your device to your carrier titled "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". We also have cloud based storage expansion options if you are in need of additional storage space on your device, and our team of experts can assist you through chat if you have questions about the setup of this feature. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love it
on May 10, 2026
Posted by: Anonymous
from South carolina
Verified Purchase:Yes
Great phone wish the accessories went so expensive
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
great phone
on May 5, 2026
Posted by: MsCoCo
from Spokane Valley, WA
Verified Purchase:Yes
Phone works as expected. Good price, good phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Nice phone
on May 2, 2026
Posted by: Vivian O
from Missouri
Verified Purchase:Yes
Good features I like the AI
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Galaxy S25 FE is COMPLETE TRASH
on April 30, 2026
Posted by: Another Sad Customer
Verified Purchase:Yes
This phone is TRASH. It operates and looks Just like a Iphone. It lags its responses are delayed and it is INFESTED with AI. I wanted a android not a knockoff Iphone.
No, I would not recommend this to a friend.
By SamsungMay 1, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have an article to help you with the lag you mention experience by adjusting the refresh rate titled "How to adjust refresh rate options on your Galaxy phone or tablet". We also have the complete manual available online for your device to help you best align the settings to your preferences, and disable any features you are not wanting to use. Lastly, our team of experts can assist you any time you have questions about your Samsung products, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Samsung Galaxy S25 FE - 128GB - Jetblack
on April 27, 2026
Posted by: LenH
Verified Purchase:Yes
Very nice device. My last 3 devices were all Samsung. I wouldn't expect anything less from them.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Nice phone, clear voice.
on April 24, 2026
Posted by: Alleyoop
from Florida
Verified Purchase:Yes
Nice phone, very capable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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