Customer reviews from ATT.com
Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Average customer rating
4.2
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
61
4 Stars
12
3 Stars
8
2 Stars
3
1 Star
9
72%of customers recommend this product.
(
49 out of
68)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (AT&T)
Posted by: Menace1645
from Marshfield wisconsin
Verified Purchase:Yes
I am always happy with a galaxy phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Didn't realize new phones required a type of login/registration in order to use. In this case it required signing up and getting an account with Samsung in order for the cellphone to function. I found this ridiculous, just another case of greed and companys wanting our information so they can sell it and or use it to drain more money from us.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, June 4, 2026
Thank you for reaching out to us about your experience with the Samsung Galaxy S25 FE. We completely understand your frustration regarding the setup process.
It is incredibly frustrating to feel like you have to jump through extra hoops just to use a new device. Many modern smartphones do require manufacturer account registration during the initial setup to enable core features like security backups and app store access. However, we know how valuable your privacy and time are to you. Your feedback about these requirements is very important.
We want the activation process to be as straightforward and transparent as possible for all our customers. We will share your thoughts with our product team to help improve future upgrade experiences.
It is incredibly frustrating to feel like you have to jump through extra hoops just to use a new device. Many modern smartphones do require manufacturer account registration during the initial setup to enable core features like security backups and app store access. However, we know how valuable your privacy and time are to you. Your feedback about these requirements is very important.
We want the activation process to be as straightforward and transparent as possible for all our customers. We will share your thoughts with our product team to help improve future upgrade experiences.
Written by a customer while visiting ATT.com
Posted by: Gail Stradtman
from Joliet, Montana
Verified Purchase:Yes
Very hard to get what I need from this format. Not happy with it at all.
No, I would not recommend this to a friend.
By Samsung, April 24, 2026
Hi there Gail Stradtman, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. Without knowing the details of your experience, we have the complete manual and our team of experts available online to assist you with customizing and troubleshooting your device to help ensure you are having the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Alleyoop
from Florida
Verified Purchase:Yes
Nice phone, very capable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: LenH
Verified Purchase:Yes
Very nice device. My last 3 devices were all Samsung. I wouldn't expect anything less from them.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Another Sad Customer
Verified Purchase:Yes
This phone is TRASH. It operates and looks Just like a Iphone. It lags its responses are delayed and it is INFESTED with AI. I wanted a android not a knockoff Iphone.
No, I would not recommend this to a friend.
By Samsung, May 1, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have an article to help you with the lag you mention experience by adjusting the refresh rate titled "How to adjust refresh rate options on your Galaxy phone or tablet". We also have the complete manual available online for your device to help you best align the settings to your preferences, and disable any features you are not wanting to use. Lastly, our team of experts can assist you any time you have questions about your Samsung products, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Vivian O
from Missouri
Verified Purchase:Yes
Good features I like the AI
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: MsCoCo
from Spokane Valley, WA
Verified Purchase:Yes
Phone works as expected. Good price, good phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com