Customer reviews from geappliances.com
GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Average customer rating
4.1 out of 5
4.1
(76 Reviews)
Open Ratings Snapshot
Rating breakdown 76 reviews
5 Stars
46
4 Stars
14
3 Stars
3
2 Stars
7
1 Star
6
84%of customers recommend this product. 
(
32 out of 38
)
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Customer Reviews for GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Customer Rating
1 out of 5
1
Very disappointed
on March 15, 2026
Posted by: 7 day week
Very frustrated with this 2-drawer Profile dishwasher. I very rarely write reviews especially negative reviews. But we bought this dishwasher in order to wash fewer dishes by hand...but the very opposite has turned out to be the case. The dishwasher's design does not work for anything that's not a very specific shape and weight like Corelle. It's design only works well for heavier dishware that's also somewhat shallow like relatively flat plates and shallow bowls. Anything else, like Tupperware or similar, is a struggle to load properly. Even heavy plastic products don't fit well because of their depth, and lighter products many times flip, then fill with water and aren't cleaned. And the additional water collected in anything that's flipped keeps the drying cycle from working adequately because of the added humidity.
Response from geappliances.comBy DonGE_AppliancesMarch 16, 2026
We'd like to assist with your new dishwasher's cleaning performance. It's extremely important that your dishes are loaded properly to ensure the best results. If the dishwasher drawer is overloaded or not loaded correctly, it can't clean as well.
Additionally, you want to make sure that you're using high quality detergents with the correct amount. Not using enough detergent can also cause poor cleaning. You can find information on loading, detergent usage and additional suggestions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Great machine
on March 10, 2026
Posted by: Mckenna0414
Great machine, love the double bin options for big or small loads. Extremely quiet during cycles!
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
DO NOT BUY GE PRODUCTS
on March 7, 2026
Posted by: Lydia K
from Florida
The app is not working properly. Once again, another subpar GE product
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy JuliaGE_AppliancesMarch 9, 2026
We're sorry to hear you're having an issue with the SmartHQ app. Please reach out to our Connected Home Support Team at 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET) for further assistance with this.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Efficient and Economical
on February 23, 2026
Posted by: FloridaMM
The Double Drawer Dishwasher is what I had hoped! Being just my husband and I, we can fill one drawer in two days. This is economical and efficient. It cleans very well too. The only downside is the dry feature does not dry the dishes completely. I leave the door open at all times to prevent mold and smell.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
So far, so good
on February 14, 2026
Posted by: TinGrin61
from Delaware
The double drawer dishwasher is a great size for a home with 1 or 2 persons. The smaller volume capacity allows you to run the dishwasher at full capacity much sooner. It runs much quieter than my previous dishwasher. Powder dishwashing detergent is recommended. This dishwasher does not recommend liquid dishwashing detergent and the detergent container does not hold the pods. You can use pods but they should be placed in the utensil container.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Yay!
on December 14, 2025
Posted by: TD30189
Super quiet. Love the flexibility of having two drawers.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Only complaint is WiFi module doesn't work,
on December 11, 2025
Posted by: broolilyn
Really convenient to have two dish washer drawers in one machine. The WiFi module doesn't work quite right, it automatically connect to my WiFi while the SmartHQ app doesn't show and I cannot reset the WiFi module. Apart from that, it's a great product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Best Investment
on December 4, 2025
Posted by: dgaf_danny_3503
[This review was collected as part of a promotion.] • The GE Profile Smart Double Drawer Dishwasher offers outstanding cleaning performance, flexible loading options, and reliable antimicrobial protection through Microban technology. Highly recommended for high-standard home kitchens.
• Impressed by the efficiency and quiet operation of the GE Profile Double Drawer Dishwasher. The ability to run separate loads makes everyday use more convenient and cost-effective.
• This dishwasher provides premium cleanliness, advanced sanitizing features, and smart home connectivity. It continues to exceed expectations in both design and performance.
Written by a customer while visiting geappliances.com
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