Customer reviews from geappliances.com
GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Average customer rating
4.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
18
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Customer Rating
5
Love this new style of dishwasher!
on September 19, 2025
Posted by: Dish26
[This review was collected as part of a promotion.] We love our double dishwasher drawers! I can save time, energy and water by running one (or both) drawers each night and not wait for a full load in a regular dishwasher over multiple days. Our habit has become to load the top drawer, keeping the dirty dishes out of the sink, and having that load clean in the morning. We then use the bottom drawer for extra items or the next load. Sometimes I unload directly from the top drawer to the dinner table, saving an extra step! This dishwasher is super quiet, washes and dries well, and fits all my odd serving items. Since it's connected on SmartHQ, I can get notifications about its status and important alerts. Finally, it looks great in my kitchen, so I regularly get inquiries and compliments about it.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Nice Product!
on September 22, 2025
Posted by: leh01
[This review was collected as part of a promotion.] We are very happy with our Profile Double Drawer! When needed, we can just use one drawer for fewer number of dishes. And of course, both drawers when a full load is required. The wash and dry performance are exceptional, and the unit is very quiet. We also connected to the SmartHQ home app, which provides notifications when the cycles are finished.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Super dishwasher, incredibly quiet
on October 10, 2025
Posted by: APone
[This review was collected as part of a promotion.] A wonderful upgrade from our 21 year old Fisher-Paykel : can barely hear it run , larger drawers , easy to use digital input screen and intelligent jet dry door.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy this
on September 3, 2025
Posted by: Larry n LA
I hate this. The controls are confusing and unnecessarily complicated. The dishes often do not get clean. Frequently, the cycle fails to complete, leaving dirty dishes that mistakenly get put away. This clearly was designed to look good on the showroom. I regret buying it.
Response from geappliances.comBy Jonathon, GE_Appliances, September 4, 2025
We'd like to help out with the cleaning performance you are noticing and with the cycle not finishing. The first thing we recommend checking is the water pressure and inlet water temperature. This can greatly improve the overall cleaning performance. The pressure needs to be 20 to 120 PSI and the temperature needs to reach 120°F. For optimal wash performance, we recommend using high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. We suggest checking out additional troubleshooting information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
For the cycles stopping mid cycle, we suggest trying out an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If the above troubleshooting doesn't help, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
For the cycles stopping mid cycle, we suggest trying out an electronic reset. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If the above troubleshooting doesn't help, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Delightful dishwasher
on August 20, 2025
Posted by: lindan100_6207
[This review was collected as part of a promotion.] Love the two drawer option for when you have smaller loads or larger pots or bowls to enable you to separate out the dishes from the larger items. I can run one drawer or both independently. It's cleans my dishes without spots or leaving any food on. Its a fantastic dishwasher and whisper quite. Relatively easy to install as my husband did it on his own and he is not what one would call super handy. This one is wonderful. Overall we are very happy and hope it's lasts as long as my old one.
Written by a customer while visiting influenster.com
Customer Rating
5
Nice to have two wash drawers
on August 20, 2025
Posted by: daniellapea_9036
[This review was collected as part of a promotion.] So i am totally loving this dishwasher so far. I was a little hesitant about switching from a front door pull down style to two drawer drop in but so far it feels just as much room with the convenience of having two drawers. I like the idea of a smaller load option below because sometimes we just have breakfast dishes and it feels rather wasteful to use a whole dishwasher for it so this will be nice. The pull down racks are nice for cups as it kinda gives you a second row , I do with they were longer so be able to get a full second row. It runs pretty quietly and there's numerous wash settings on both drawers which is quite nice ! It also looks very nice in our kitchen as well ! Overall very happy with it.
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek and super useful.
on August 27, 2025
Posted by: crystalm0722_5812
[This review was collected as part of a promotion.] I absolutely love my GE Smart Double Drawer Dishwasher! The dual drawer design is a total game changer being able to run a small load in one drawer or a big load in both makes it so convenient for everyday use. It’s incredibly quiet, easy to load, and the smart features let me check progress and get notifications right from my phone. The cleaning power is fantastic everything comes out sparkling, even tough stains and baked-on dishes. Plus, the sleek design looks beautiful in my kitchen. This dishwasher has made cleanup faster, easier, and smarter I couldn’t be happier!
Written by a customer while visiting influenster.com
Customer Rating
4
Great dishwasher, but needs some better instructio
on August 27, 2025
Posted by: tealeaves_1198
[This review was collected as part of a promotion.] This is my first experience with a drawer-style dishwasher, having previously owned traditional single-door models. Upon delivery, I was disappointed to find no physical manual included. Instead, GE directs users to access information online through QR codes located on the top of the unit within the door frame.
The first QR code links to a GE YouTube playlist that provides general operating instructions. However, the video production quality leaves much to be desired. The background music (heavy on drums and bass, wasn’t sure if I was watching an EDC recap or an instructional video on a dishwasher?) is surprisingly distracting and often drowns out the narrator, making it difficult to follow along with the instructions. This seems like an oversight for what should be straightforward instructional dishwasher content.
The second QR code downloads GE’s companion app, which enables WiFi connectivity and remote operation of the dishwasher. While the app setup was relatively straightforward, having a physical quick-start guide would have been more convenient. The third QR code provides installation videos, though we used professional installers so I didn’t need this.
The dual-drawer design is both aesthetically pleasing and highly functional. The unit looks beautiful in my kitchen and goes with the overall design. Each drawer operates independently, with rinse aid dispensers conveniently located behind each drawer’s door. The utensil basket design is well-thought-out, accommodating detergent pods easily. The drawer mechanism feels sturdy and smooth during operation.
What makes this design particularly awesome is the flexibility it offers. For someone like me who goes through a lot of cups and dishes throughout the day, being able to run just one drawer for lighter loads makes things easier. The independent operation means you’re not wasting water and energy on half-empty loads.
The cleaning performance is genuinely impressive and has exceeded my expectations. For single-drawer loads with everyday items like cups and dishes, everything comes out spotless and pristine. The real test came when I used both drawers for heavily soiled pots and pans from a particularly greasy cooking session. Items came not just clean, but often looking better than they had before use, almost like they’d been restored.
This level of cleaning power has completely changed my approach to dishwashing. I’ve shifted away from my usual hand-washing routine because the dishwasher consistently delivers superior results with less effort on my part.
The ability to run single drawers when needed provides excellent energy efficiency for smaller households. Rather than running a full traditional dishwasher cycle for just a few items, I can use only one drawer, which is both more economical and environmentally conscious. This means I’m using only the water and energy needed for the actual load size.
The GE companion app adds convenience, for sure. Being able to start and stop cycles remotely is surprisingly useful, comparable to my car’s remote start feature. Whether I forgot to run the dishes before leaving the house or simply can’t be bothered when I get home, I can set a cycle or even schedule runs through the app. The app works reliably and even includes options to purchase detergent, though I haven’t used that feature yet.
The dishwasher operates quietly, which is a big deal to me because our kitchen opens directly to the living room. Even during operation, normal conversations and TV watching remain completely undisturbed. This quietness makes it practical to run cycles at any time of day without disrupting the household.
Written by a customer while visiting influenster.com