Customer reviews from geappliances.com
GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Average customer rating
4.1
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
46
4 Stars
14
3 Stars
3
2 Stars
7
1 Star
6
84%of customers recommend this product.
(
32 out of
38)
Customer Reviews for GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Customer Rating
5
GREAT product (so far).
on May 15, 2026
Posted by: kiminbend
from Bend, OR
Just installed yesterday, ran 1 drawer last night. It is SO quiet. Everything was perfectly clean.
It was so nice being able to load while preparing our meal, did not get in my way (smallish kitchen). Not having that huge door hanging down (plus it ran into my GE Range.)
So far, Highly recommend.
It was so nice being able to load while preparing our meal, did not get in my way (smallish kitchen). Not having that huge door hanging down (plus it ran into my GE Range.)
So far, Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Unhappy
on May 12, 2026
Posted by: Jlcw
from MO
I’ve had my dishwasher 3 months and it quit washing the dishes
Response from geappliances.comBy Adrian, Cafe_ Appliances, May 15, 2026
We would like to assist you with this double dishwasher drawer. We recommend scheduling service with our Bodewell technicians to get this operational issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
not that great
on April 27, 2026
Posted by: mikeeio
from Long Island, NY
so far I've been washing 2-3 plates that aren't cleaned after every wash
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Diego, GE_Appliances, April 29, 2026
We want to help you with your dishwasher not cleaning your dishes properly. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find loading tips for your unit on pages 15 to 19 of the owner's manual here: https://images.salsify.com/image/upload/s--0wzR4bq_--/4e4939a9882fa60d4880d787344a73294b47d3b8.pdf
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher
on April 25, 2026
Posted by: Cwvg
The dishwasher is nicely made, the drawers are easy to fill and empty. The app is nice to start your wash cycle remotely and know when it finishes.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor purchase!
on April 18, 2026
Posted by: Anonymous
I am so unhappy with this appliance. The separate drawers are so poorly designed that the holding capacity is extremely small. The actual prongs to hold my plates are so small that my dishes hardly fit. Dishes do not come out clean and the time to complete cycles is excessive. I would return it if I could!
Response from geappliances.comBy Tierra, GE_Appliances, April 22, 2026
We’re happy to help you get the best performance from your dishwasher. For proper loading techniques, please refer to pages 15–19 of your Use and Care Manual:
https://products-salsify.geappliances.com/image/upload/s--0wzR4bq_--/4e4939a9882fa60d4880d787344a73294b47d3b8.pdf
Please note that it is normal for many dishwashers to run for up to two hours or longer, depending on the selected cycle and options. Cycles such as Potscrubber, Heavy Wash, Pots and Pans, or AutoSense typically run longer. Options like Wash Temp Boost or Heated Dry Boost can also extend the total cycle time.
If your dishes are not coming out clean, please ensure that items are loaded properly and are not blocking the spray arms. Confirm that the spray arms are correctly installed and able to rotate freely. Using a high-quality detergent, such as Cascade Platinum, ActionPacs, or Finish Quantum, can also improve cleaning performance.
For more tips, please visit:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
https://products-salsify.geappliances.com/image/upload/s--0wzR4bq_--/4e4939a9882fa60d4880d787344a73294b47d3b8.pdf
Please note that it is normal for many dishwashers to run for up to two hours or longer, depending on the selected cycle and options. Cycles such as Potscrubber, Heavy Wash, Pots and Pans, or AutoSense typically run longer. Options like Wash Temp Boost or Heated Dry Boost can also extend the total cycle time.
If your dishes are not coming out clean, please ensure that items are loaded properly and are not blocking the spray arms. Confirm that the spray arms are correctly installed and able to rotate freely. Using a high-quality detergent, such as Cascade Platinum, ActionPacs, or Finish Quantum, can also improve cleaning performance.
For more tips, please visit:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my double drawer
on April 6, 2026
Posted by: Keljon2713
from Georgia
I love having the drawers. Sometimes I just have a small load and it’s perfect to just run the small at the end of day. Don’t have to wait to fill a large capacity dw. Also need to get it online. Thats a big help.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommended
on March 19, 2026
Posted by: BJ86
Warning: Unless you own and exclusively wash a perfect set of Corelle Ware dishes only, do not purchase this dishwasher. This is the first 1-star rating I have ever written on anything, so I do not take this lightly. I really wanted to love this dishwasher, but it has proven to be the worst design I have encountered in a dishwasher. After more than 40 years’ experience loading dishwashers, I believe I know how to load one, but this design requires loading of only uniform and shallow dishes, with nothing made of plastic.
My main motivation for purchasing this dishwasher was to use only the upper drawer most of the time, thus avoiding bending over to load and unload it, as is necessary with standard dishwashers. I also hoped to eliminate the need to handwash any dishes. Neither of my desires have been met. The rack in each drawer is the same design with the left side of the rack oddly slanted for no obvious reason, making the loading of bowls with any depth a frustrating challenge. Although the tines on this side can be adjusted to create wider spaces, this adjustment does not resolve the issue.
The right-side tines are intended for plates, but they are too tall and positioned too narrowly for a plate with any width. While these tines can be folded flat to accommodate other dishware, doing so means there is no space left for plates. The manual suggests an ideal loading scenario, but it is clear from the images that ONLY Corelle Ware-type dishes fit this rack.
Additionally, when washing lightweight items such as Tupperware bowls, they frequently flip over and then collect water. This trapped water creates humidity, thus preventing the dishes from drying completely even on the longest dry cycle. The upper fold-down racks are ineffective because placing any dishware beneath them obstructs water flow. There is also a risk of items falling below the rack, which can block the water sprayer and result in dishes not being cleaned properly.
I sincerely regret purchasing this dishwasher!
My main motivation for purchasing this dishwasher was to use only the upper drawer most of the time, thus avoiding bending over to load and unload it, as is necessary with standard dishwashers. I also hoped to eliminate the need to handwash any dishes. Neither of my desires have been met. The rack in each drawer is the same design with the left side of the rack oddly slanted for no obvious reason, making the loading of bowls with any depth a frustrating challenge. Although the tines on this side can be adjusted to create wider spaces, this adjustment does not resolve the issue.
The right-side tines are intended for plates, but they are too tall and positioned too narrowly for a plate with any width. While these tines can be folded flat to accommodate other dishware, doing so means there is no space left for plates. The manual suggests an ideal loading scenario, but it is clear from the images that ONLY Corelle Ware-type dishes fit this rack.
Additionally, when washing lightweight items such as Tupperware bowls, they frequently flip over and then collect water. This trapped water creates humidity, thus preventing the dishes from drying completely even on the longest dry cycle. The upper fold-down racks are ineffective because placing any dishware beneath them obstructs water flow. There is also a risk of items falling below the rack, which can block the water sprayer and result in dishes not being cleaned properly.
I sincerely regret purchasing this dishwasher!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, March 23, 2026
We design our appliances with providing the best possible experience for our consumers always in mind, and we’d like to address any issue you have with your dishwasher.
After reviewing our system, we see you’ve been in contact with a member of our team about your experience with your dishwasher, and have a case. We’ve updated your case with the information you’ve provided in this review, and our team member will review your situation again as soon as possible.
After reviewing our system, we see you’ve been in contact with a member of our team about your experience with your dishwasher, and have a case. We’ve updated your case with the information you’ve provided in this review, and our team member will review your situation again as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic dishwasher
on March 19, 2026
Posted by: jmmacnp
from Hughesville, Md.
I can’t rave enough about how much I love this dishwasher! It’s beautiful and has fantastic results! Very happy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com