Customer reviews from geappliances.com
GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Average customer rating
4.1
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
46
4 Stars
14
3 Stars
3
2 Stars
7
1 Star
6
84%of customers recommend this product.
(
32 out of
38)
Customer Reviews for GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Customer Rating
3
Really Like but could use a few improvements
on July 21, 2026
Posted by: MLMajor
from Ellicott City, MD
I really love my dishwasher. A few areas for improvement would be: the location of the controls make it so we start the dishwasher by accident ALL THE TIME, the requirement to use the app to lock the dishwasher to keep it was accidentally being started, that I have to leave it open sometimes to dry out even when I use the normal dry option during the cycle, and the prongs for plates are not adjustable like the bowl side and are therefore less useful. Things I really like are: the flexibility to run small loads and not feel bad about it, the adjustable side platforms, the utensil basket is great, the adjustable bowl racks, and how easy it is to clean the filter.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, July 23, 2026
Hot water is essential for proper wash and dry performance. The water coming into the dishwasher needs to be a minimum of 120°F and no greater than 150°F. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. If the incoming water temperature is less than 120°F, adjust the temperature of your water heater accordingly.
Also, we appreciate your feedback regarding the control location, the ability to lock the controls on the SmartHQ app, the dry performance and loading. This is information we will share.
Also, we appreciate your feedback regarding the control location, the ability to lock the controls on the SmartHQ app, the dry performance and loading. This is information we will share.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the double drawers, aesthetics, and functions
on July 15, 2026
Posted by: RSeattle
from Seattle, WA
We had a dish drawer dishwasher before so were already familiar with this modality. We tried switching to a traditional dishwasher but really missed the convenience. In general we are thankful we swapped to this model by GE. I like that the brand is subtle and not trying to compete visually with other appliances in our kitchen. It functions well and cleans as expected. It's amazing how much you can fit in a drawer and how convenient it is to have separate drawers.
Occasionally if you overload it can be easy to block the spinner on the bottom which leads to an uneven clean. I wish I could receive a notification if there is something in the way.
The app is a bit of a nightmare. Slow, confusing to use, and not that helpful outside of notifications.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best dishwasher to date!
on June 30, 2026
Posted by: Laura2165
I have been wanting this double drawer dishwasher for the past 2 years and was soooo happy when our dishwasher broke! The best purchase !! Love the looks, the spacing is perfect for our new empty nesters, cycles are very quiet , can control everything by your phone if you want! Love the modern look too! Has lots of settings for cycle length/rinse/dry cycles. The only thing I haven’t figured out is how to run both the top and bottom drawers at the same time and how to cancel a cycle on the dishwasher itself vs just the app. Also wish stores carried these in stock near me! Everyplace had to order it with a week delivery to store. Otherwise- so happy with this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great unit
on June 26, 2026
Posted by: Yorkv
This dish draws is great. Super quiet and has all the features you need. We love the drawer system no bending down to load and unload.
Written by a customer while visiting geappliances.com
Customer Rating
5
It's really great!
on June 20, 2026
Posted by: CarolineMVL
I really love this. It's a replacement for my old Kitchenaid 2 drawer dishwasher. The layout is easier and more adaptable for dishes, pots and pans. I do like the layout much better. I would only suggest that they make the silverware holder, holes a bit larger to fit my stainless. The is washer is quiet and does a very nice job.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not work
on June 17, 2026
Posted by: PurpleRose70
Had it for a month, keeps giving error codes, must have the app to know what the error codes are. Accidentally deleted the machine from the app and it has been impossible to add it again. It's being returned and replaced
Response from geappliances.comBy Julia, GE_Appliances, June 18, 2026
We'd like to help you improve your experience with this dishwasher. For issues with the SmartHQ app, please reach out to our Connected Home Support Team at 1-800-220-6899. To resolve any error code issues, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it all
on June 14, 2026
Posted by: Snookie67
Love it
Works great
Have wanted the drawer style dishwasher since I’ve had on in my motorhome
Plus with the smaller drawer it’s perfect now that it’s only my husband and I
Works great
Have wanted the drawer style dishwasher since I’ve had on in my motorhome
Plus with the smaller drawer it’s perfect now that it’s only my husband and I
Written by a customer while visiting geappliances.com
Customer Rating
2
Truthful Evaluation
on June 12, 2026
Posted by: BudDon
Very quiet. Enjoy that you can use your phone to operate it. I give those 5 stars. However, even with double drawers it is very small. You cannot get several dishes loaded if you have pots and pans. So for that reason I end of washing the majority of my dishes by hand which defeats the purpose of a dishwasher.
Response from geappliances.comBy Adrian, GE_Appliances, June 17, 2026
We are happy that you are enjoying the low sound level of this dishwasher and remote features with your phone. Loading is very important with the capacity of this dishwasher. We encourage you to view the loading instructions for this appliance starting on page 15 of the Owner's Manual here: https://images.salsify.com/image/upload/s--0wzR4bq_--/4e4939a9882fa60d4880d787344a73294b47d3b8.pdf.
Written by a customer while visiting geappliances.com