Customer reviews from geappliances.com
GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Average customer rating
4.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
22
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
4
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for GE Profile - 24" Front Control Smart Built-In Double Drawer Dishwasher with Microban Antimicrobial Protection - Stainless Steel
Customer Rating
1
Very disappointed
on March 15, 2026
Posted by: 7 day week
Very frustrated with this 2-drawer Profile dishwasher. I very rarely write reviews especially negative reviews. But we bought this dishwasher in order to wash fewer dishes by hand...but the very opposite has turned out to be the case. The dishwasher's design does not work for anything that's not a very specific shape and weight like Corelle. It's design only works well for heavier dishware that's also somewhat shallow like relatively flat plates and shallow bowls. Anything else, like Tupperware or similar, is a struggle to load properly. Even heavy plastic products don't fit well because of their depth, and lighter products many times flip, then fill with water and aren't cleaned. And the additional water collected in anything that's flipped keeps the drying cycle from working adequately because of the added humidity.
Response from geappliances.comBy Don, GE_Appliances, March 16, 2026
We'd like to assist with your new dishwasher's cleaning performance. It's extremely important that your dishes are loaded properly to ensure the best results. If the dishwasher drawer is overloaded or not loaded correctly, it can't clean as well.
Additionally, you want to make sure that you're using high quality detergents with the correct amount. Not using enough detergent can also cause poor cleaning. You can find information on loading, detergent usage and additional suggestions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933.
Additionally, you want to make sure that you're using high quality detergents with the correct amount. Not using enough detergent can also cause poor cleaning. You can find information on loading, detergent usage and additional suggestions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933.
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY GE PRODUCTS
on March 7, 2026
Posted by: Lydia K
from Florida
The app is not working properly. Once again, another subpar GE product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, March 9, 2026
We're sorry to hear you're having an issue with the SmartHQ app. Please reach out to our Connected Home Support Team at 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET) for further assistance with this.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommended
on March 19, 2026
Posted by: BJ86
Warning: Unless you own and exclusively wash a perfect set of Corelle Ware dishes only, do not purchase this dishwasher. This is the first 1-star rating I have ever written on anything, so I do not take this lightly. I really wanted to love this dishwasher, but it has proven to be the worst design I have encountered in a dishwasher. After more than 40 years’ experience loading dishwashers, I believe I know how to load one, but this design requires loading of only uniform and shallow dishes, with nothing made of plastic.
My main motivation for purchasing this dishwasher was to use only the upper drawer most of the time, thus avoiding bending over to load and unload it, as is necessary with standard dishwashers. I also hoped to eliminate the need to handwash any dishes. Neither of my desires have been met. The rack in each drawer is the same design with the left side of the rack oddly slanted for no obvious reason, making the loading of bowls with any depth a frustrating challenge. Although the tines on this side can be adjusted to create wider spaces, this adjustment does not resolve the issue.
The right-side tines are intended for plates, but they are too tall and positioned too narrowly for a plate with any width. While these tines can be folded flat to accommodate other dishware, doing so means there is no space left for plates. The manual suggests an ideal loading scenario, but it is clear from the images that ONLY Corelle Ware-type dishes fit this rack.
Additionally, when washing lightweight items such as Tupperware bowls, they frequently flip over and then collect water. This trapped water creates humidity, thus preventing the dishes from drying completely even on the longest dry cycle. The upper fold-down racks are ineffective because placing any dishware beneath them obstructs water flow. There is also a risk of items falling below the rack, which can block the water sprayer and result in dishes not being cleaned properly.
I sincerely regret purchasing this dishwasher!
My main motivation for purchasing this dishwasher was to use only the upper drawer most of the time, thus avoiding bending over to load and unload it, as is necessary with standard dishwashers. I also hoped to eliminate the need to handwash any dishes. Neither of my desires have been met. The rack in each drawer is the same design with the left side of the rack oddly slanted for no obvious reason, making the loading of bowls with any depth a frustrating challenge. Although the tines on this side can be adjusted to create wider spaces, this adjustment does not resolve the issue.
The right-side tines are intended for plates, but they are too tall and positioned too narrowly for a plate with any width. While these tines can be folded flat to accommodate other dishware, doing so means there is no space left for plates. The manual suggests an ideal loading scenario, but it is clear from the images that ONLY Corelle Ware-type dishes fit this rack.
Additionally, when washing lightweight items such as Tupperware bowls, they frequently flip over and then collect water. This trapped water creates humidity, thus preventing the dishes from drying completely even on the longest dry cycle. The upper fold-down racks are ineffective because placing any dishware beneath them obstructs water flow. There is also a risk of items falling below the rack, which can block the water sprayer and result in dishes not being cleaned properly.
I sincerely regret purchasing this dishwasher!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, March 23, 2026
We design our appliances with providing the best possible experience for our consumers always in mind, and we’d like to address any issue you have with your dishwasher.
After reviewing our system, we see you’ve been in contact with a member of our team about your experience with your dishwasher, and have a case. We’ve updated your case with the information you’ve provided in this review, and our team member will review your situation again as soon as possible.
After reviewing our system, we see you’ve been in contact with a member of our team about your experience with your dishwasher, and have a case. We’ve updated your case with the information you’ve provided in this review, and our team member will review your situation again as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
5
Delightful dishwasher
on August 20, 2025
Posted by: lindan100_6207
[This review was collected as part of a promotion.] Love the two drawer option for when you have smaller loads or larger pots or bowls to enable you to separate out the dishes from the larger items. I can run one drawer or both independently. It's cleans my dishes without spots or leaving any food on. Its a fantastic dishwasher and whisper quite. Relatively easy to install as my husband did it on his own and he is not what one would call super handy. This one is wonderful. Overall we are very happy and hope it's lasts as long as my old one.
Written by a customer while visiting influenster.com
Customer Rating
5
Nice to have two wash drawers
on August 20, 2025
Posted by: daniellapea_9036
[This review was collected as part of a promotion.] So i am totally loving this dishwasher so far. I was a little hesitant about switching from a front door pull down style to two drawer drop in but so far it feels just as much room with the convenience of having two drawers. I like the idea of a smaller load option below because sometimes we just have breakfast dishes and it feels rather wasteful to use a whole dishwasher for it so this will be nice. The pull down racks are nice for cups as it kinda gives you a second row , I do with they were longer so be able to get a full second row. It runs pretty quietly and there's numerous wash settings on both drawers which is quite nice ! It also looks very nice in our kitchen as well ! Overall very happy with it.
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek and super useful.
on August 27, 2025
Posted by: crystalm0722_5812
[This review was collected as part of a promotion.] I absolutely love my GE Smart Double Drawer Dishwasher! The dual drawer design is a total game changer being able to run a small load in one drawer or a big load in both makes it so convenient for everyday use. It’s incredibly quiet, easy to load, and the smart features let me check progress and get notifications right from my phone. The cleaning power is fantastic everything comes out sparkling, even tough stains and baked-on dishes. Plus, the sleek design looks beautiful in my kitchen. This dishwasher has made cleanup faster, easier, and smarter I couldn’t be happier!
Written by a customer while visiting influenster.com
Customer Rating
4
Great dishwasher, but needs some better instructio
on August 27, 2025
Posted by: tealeaves_1198
[This review was collected as part of a promotion.] This is my first experience with a drawer-style dishwasher, having previously owned traditional single-door models. Upon delivery, I was disappointed to find no physical manual included. Instead, GE directs users to access information online through QR codes located on the top of the unit within the door frame.
The first QR code links to a GE YouTube playlist that provides general operating instructions. However, the video production quality leaves much to be desired. The background music (heavy on drums and bass, wasn’t sure if I was watching an EDC recap or an instructional video on a dishwasher?) is surprisingly distracting and often drowns out the narrator, making it difficult to follow along with the instructions. This seems like an oversight for what should be straightforward instructional dishwasher content.
The second QR code downloads GE’s companion app, which enables WiFi connectivity and remote operation of the dishwasher. While the app setup was relatively straightforward, having a physical quick-start guide would have been more convenient. The third QR code provides installation videos, though we used professional installers so I didn’t need this.
The dual-drawer design is both aesthetically pleasing and highly functional. The unit looks beautiful in my kitchen and goes with the overall design. Each drawer operates independently, with rinse aid dispensers conveniently located behind each drawer’s door. The utensil basket design is well-thought-out, accommodating detergent pods easily. The drawer mechanism feels sturdy and smooth during operation.
What makes this design particularly awesome is the flexibility it offers. For someone like me who goes through a lot of cups and dishes throughout the day, being able to run just one drawer for lighter loads makes things easier. The independent operation means you’re not wasting water and energy on half-empty loads.
The cleaning performance is genuinely impressive and has exceeded my expectations. For single-drawer loads with everyday items like cups and dishes, everything comes out spotless and pristine. The real test came when I used both drawers for heavily soiled pots and pans from a particularly greasy cooking session. Items came not just clean, but often looking better than they had before use, almost like they’d been restored.
This level of cleaning power has completely changed my approach to dishwashing. I’ve shifted away from my usual hand-washing routine because the dishwasher consistently delivers superior results with less effort on my part.
The ability to run single drawers when needed provides excellent energy efficiency for smaller households. Rather than running a full traditional dishwasher cycle for just a few items, I can use only one drawer, which is both more economical and environmentally conscious. This means I’m using only the water and energy needed for the actual load size.
The GE companion app adds convenience, for sure. Being able to start and stop cycles remotely is surprisingly useful, comparable to my car’s remote start feature. Whether I forgot to run the dishes before leaving the house or simply can’t be bothered when I get home, I can set a cycle or even schedule runs through the app. The app works reliably and even includes options to purchase detergent, though I haven’t used that feature yet.
The dishwasher operates quietly, which is a big deal to me because our kitchen opens directly to the living room. Even during operation, normal conversations and TV watching remain completely undisturbed. This quietness makes it practical to run cycles at any time of day without disrupting the household.
Written by a customer while visiting influenster.com
Customer Rating
5
Future of washing!
on September 7, 2025
Posted by: raynav1_7009
[This review was collected as part of a promotion.] ✨ Just tried out the GE Profile DishDrawer and I’m honestly obsessed! This was a simple installation for more energy efficiency! #complimentary
The double-drawer design makes loading so easy — no more bending or juggling space. 🍽️
It’s quiet, sleek, and has smart features that actually make cleaning faster and more efficient.
Definitely feels like the future of dishwashing 🙌 #geprofile #dishdrawer #smartercleaning
The double-drawer design makes loading so easy — no more bending or juggling space. 🍽️
It’s quiet, sleek, and has smart features that actually make cleaning faster and more efficient.
Definitely feels like the future of dishwashing 🙌 #geprofile #dishdrawer #smartercleaning
Written by a customer while visiting influenster.com