Customer reviews from sharkninja.com
Ninja - Crispi 5-in-1 Portable Glass Air Fryer Cooking System with 3 Glass Containers, Crisper Plates & Storage Lids - British Racing Green with Soft Gold Trim
Average customer rating
4.7
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
251
4 Stars
23
3 Stars
12
2 Stars
2
1 Star
9
88%of customers recommend this product.
(
67 out of
76)
Customer Reviews for Ninja - Crispi 5-in-1 Portable Glass Air Fryer Cooking System with 3 Glass Containers, Crisper Plates & Storage Lids - British Racing Green with Soft Gold Trim
Customer Rating
4
Love that it’s glassware.
on September 10, 2025
Posted by: Lee8
I bought this just a week ago and have only used it once. Since l’m only cooking for myself l like the convenience of not having to turn my big oven on. So far I think l’m going to really enjoy using this.
Written by a customer while visiting sharkninja.com
Customer Rating
5
So far so good
on October 26, 2025
Posted by: dbrea
from FL
Gender:Male
Have another air fryer, one of the big ones, but was looking for something smaller to do quick things. This is perfect and less hassle to work with. Love the simple setup. It is a keeper.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Heat adjustable
on January 29, 2026
Posted by: Air fryer
from CA
Gender:Female
I bought it because I like the idea of the glass container , but I don’t like that I can’t adjust the heat doesn’t make any sense , I had the Ninja oven air fryer one I love it .
Response from sharkninja.comBy SharkNinja, January 29, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re thrilled to hear that you’re enjoying the glass container on your Ninja Crispi. We understand how frustrating it can be not to have the same temperature control you were used to with your previous air fryer, and we truly appreciate you sharing this with us. Please know that we’ll be passing your feedback along to the appropriate teams internally.
If there’s anything else we can do to make your experience even better or if you’d like to share more thoughts, we’d love to hear from you. You can reach our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen.
Thank you for taking the time to leave a review.
We’re thrilled to hear that you’re enjoying the glass container on your Ninja Crispi. We understand how frustrating it can be not to have the same temperature control you were used to with your previous air fryer, and we truly appreciate you sharing this with us. Please know that we’ll be passing your feedback along to the appropriate teams internally.
If there’s anything else we can do to make your experience even better or if you’d like to share more thoughts, we’d love to hear from you. You can reach our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Very clearly silver NOT gold
on February 4, 2026
Posted by: Tasss
Gender:Female
I bought this recently to go with my limited edition emerald/gold espresso maker which is gorgeous with vibrant colors. However, the product i received this time is very clearly emerald and silver. It is not gold. Considering the coloring was the only reason I bought it, and knowing that Ninja is able to do a beautiful gold, I am disappointed. This is a lot to pay for an air fryer. While it’s a good product, I would have liked to receive what was advertised to me.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 10, 2026
Hi Tasss,
Thank you for taking the time to leave your feedback.
We’re very sorry to hear that the color of the product you received did not match what you were expecting. We understand how disappointing this can be, especially when the design and finish were key reasons for your purchase.
We’ll be sure to pass your feedback along to the appropriate team. If you would like further assistance, please feel free to reach out to us directly using the link below:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave your feedback.
We’re very sorry to hear that the color of the product you received did not match what you were expecting. We understand how disappointing this can be, especially when the design and finish were key reasons for your purchase.
We’ll be sure to pass your feedback along to the appropriate team. If you would like further assistance, please feel free to reach out to us directly using the link below:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Great idea, poorly executed.
on March 23, 2025
Posted by: Lisa
from Lawai, Hawaii
Gender:Female
Love the idea but some flaws. The rubber gaskets for the trays started breaking or falling off after a couple of uses. They are troublesome to have to remove and wash after each use and poorly made that they break, tear or fall off. I wish I would have waited for the second one their generation of this. Better to get a regular Ninja Air Fryer.
Response from sharkninja.comBy SharkNinja, March 31, 2025
Hello Lisa,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Crispi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Crispi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Baking brownies
on May 4, 2025
Posted by: captjelf
from Oakland CA
Gender:Male
One of the things I bought this product for was to bake brownies. The baking feature has been a total failure! The end result has been burning the top, but having the inside not baked sufficiently! Increasing the baking time did not solve the problem.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 6, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your baking function on your Ninja CRISPi. Upon review, we can see that your situation has been rectified. If you need any help with your product,
please don't hesitate to reach out to our team by
phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your baking function on your Ninja CRISPi. Upon review, we can see that your situation has been rectified. If you need any help with your product,
please don't hesitate to reach out to our team by
phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
So easy to use
on October 18, 2024
Posted by: Jeannie 25
from Beverly MA
Gender:Female
OMG I love the Ninja Crispi is perfect for me, I have limited counter space an the size is perfect,I love that you can actually see the food cooking though the glass, everything I've cooked so far has been great, smokeless too,I would recommend this to everyone 🤓❤️
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Crispy
on October 17, 2025
Posted by: Sunshine Love
Gender:Female
I love it. I like the two different size glass containers. It easy to use and cooks fast. It makes the food nice and crispy.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com