Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.8
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
504
4 Stars
83
3 Stars
13
2 Stars
6
1 Star
4
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
3
The phone is really great just the battery sucks
on September 18, 2025
Posted by: Frankg310
[This review was collected as part of a promotion.] The phone's really great it's just the battery that does not last like other phones
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hey there Frankg310, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how important the lasting battery life of your device is to you, and we would love to help you troubleshoot this experience at your convenience, and have provided links to resources to assist you directly. We have also shared a link to the Samsung SUpport Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This device has an good camera
on September 25, 2025
Posted by: MoonChild96
[This review was collected as part of a promotion.] This product is incredible it is fast it has a remarkable camera and honestly it is an overall really good device the GALAXY AI is remarkable as well, you could probably find or create just about anything you can imagine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Honest S24fe review
on October 1, 2025
Posted by: Bigdada1
[This review was collected as part of a promotion.] First off, the AI is freaking phenomenal...I love everything about it 100%. The phone is sleek,fast and and build quality is beautiful...the only thing is the storage, somehow with just add a few apps to custimze and enhance the AI it keeps saying my storage is low and there is no SD card expansion slot. Had to go and buy a expensive external drive to move things to..even tho I linked Google drive storage and a Microsoft storage which all cost money monthly.....a lil frustrated with that the most...I have spent hours troubleshooting and researching the solution...other than that it is a great middle of the road flagship phone in conclusion, Samsung!!!! Please bring back the expandable internal storage!!! Would make these phones over and beyond worth every penny..lol
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hey Bigdada1, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are pleased with the majority of features and uses of your new device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you directly with the storage of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing it big and a lot of space
on October 6, 2025
Posted by: Ann420
[This review was collected as part of a promotion.] It has a lot a space not slow at all, and galaxy ai helps a lot i love the new galaxy ai if anything I'd recommend this phone to anyone it's the best one yet
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on October 8, 2025
Posted by: TACO1169
[This review was collected as part of a promotion.] I have the galaxy S25 ultra and I am more then satisfied. It is a great phone and easy to use. I recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is fantastic and easy to use
on October 9, 2025
Posted by: RacheeM39
[This review was collected as part of a promotion.] The Galaxy AI Product is fantastic and easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is "Okay".
on October 14, 2025
Posted by: JayAll
[This review was collected as part of a promotion.] This phone is used for personal and business communication.
It's not very fast when processing activity.
It's not very fast when processing activity.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there JayAll, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how valuable your phone is to you every day for both personal and professional needs. We have provided a link to an article to help you adjust the refresh rate of your device to assist you in maximizing the speed of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has wonderful features.
on October 16, 2025
Posted by: SincerelyYours
[This review was collected as part of a promotion.] The Galaxy AI is exceptional
It becomes specifically trained for the individual user. The writing and drawing assisting is impeccable. The ability to use co pilot as an assistant is not only innovative but a personalized experience unique unto each user
5 🌟 for the Galaxy S25 FE !
It becomes specifically trained for the individual user. The writing and drawing assisting is impeccable. The ability to use co pilot as an assistant is not only innovative but a personalized experience unique unto each user
5 🌟 for the Galaxy S25 FE !
Value
5
Written by a customer while visiting Samsung US