Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,256 Reviews)
Open Ratings Snapshot
Rating breakdown 3,256 reviews
5 Stars
2,493
4 Stars
616
3 Stars
95
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
I chose this phone cause is beautiful
on November 9, 2026
Posted by: Lovely
[This review was collected as part of a promotion.] I chose it because I see it and I knew I was gonna fall in love with it and look im here writing a review about my lovely phone I love samsung thats my thing have everything I need I dont have to hate no others phone at all this is a complete combo 100%
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the easto operate
on November 7, 2026
Posted by: jthad9
[This review was collected as part of a promotion.] I chose Samsung Galaxy S25. FE because I had helped a friend move and they told me to pick a phone and being a user of the S. Series my entire time of using the phone that's when I chose as I love the Bixby AI assistant. The just easy it is to connect to other devices and
Everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the easto operate
on November 7, 2026
Posted by: jthad9
[This review was collected as part of a promotion.] I chose Samsung Galaxy S25. FE because I had helped a friend move and they told me to pick a phone and being a user of the S. Series my entire time of using the phone that's when I chose as I love the Bixby AI assistant. The just easy it is to connect to other devices and
Everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the easto operate
on November 7, 2026
Posted by: jthad9
[This review was collected as part of a promotion.] I chose Samsung Galaxy S25. FE because I had helped a friend move and they told me to pick a phone and being a user of the S. Series my entire time of using the phone that's when I chose as I love the Bixby AI assistant. The just easy it is to connect to other devices and
Everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S25 FE Disappointment
on November 7, 2026
Posted by: TruthBTold
[This review was collected as part of a promotion.] I originally got the S25F. E because the screen was dimmer, and it was supposed to be a better addition for the Samsung Galaxy franchise. However, I've had to replace my SIM card twice, and I've come to find out. There's a manufacturer default where your SIM card fries originally. Mine came with an electronic SIM card that fried, then I replaced it twice. There is a manufactured default with the Samsung Galaxy S25. Fe edition, if I had to do it over again, I would have not bought this phone because I'm still making payments on a phone that does not work. Half the time and cannot get signal. And constantly, the same card has to be replaced. I am very disappointed in this product. And I am paying for it still, and if I had to do it over again I would have not ever bought it just because a product is new and comes out does not mean it is better than an older product. We're all the bugs have been worked out in the system. But this is a manufactured default, and this phone has to be replaced. However, my carrier does not want to replace the phone. They just want to replace a new SIM card. Every month or so which is highly inconvenient. So I would not recommend this phone. When are the fogs and bugs in the system? And since it is a manufacturer default, the phone should be replaced and the bug should be fixed just disappointed. I had rather have stayed with my samsung galaxy ten
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 9, 2026
Hi there TruthBTold, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how valuable the uninterrupted connection of your device to your carrier is to you. We have shared links to troubleshooting guides to help you with this matter at your convenience. We have also shared a link to the Samsung Support Team for your convenience if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love Samsung Galaxy Phones, Best of the Best!!t
on November 6, 2026
Posted by: Kitkat
[This review was collected as part of a promotion.] ✅️Samsung Galaxy is the best phones out of them all, in my eyes anyways❗️❕️
☑️The other brands don't even come close to the Samsung Galaxies⚠️⚠️
✅️I absolutely love my S25 FE‼️
⏩️If you have never had a Samsung, & thinking about getting one, 🫟GET IT,🫟
✅️I promise you won't regret it.✅️ 💯
✅️It will be the best decision you've made, when it comes to phones,
⚠️I promise⚠️
❤️🧡💛💚💙 🧡💜
☆U can Thank me later☆
❤️🧡💛💚💙💜❤️🧡💛💚💙💜❤️ ❤️🧡
💚💙💜❤️🧡💛💚💙💜❤️🧡💛💚
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever tough reliable
on November 3, 2026
Posted by: Racer1
[This review was collected as part of a promotion.] I'm 67 years old and I own my own business I chose the S Series it's a game changer for my business fast and reliable I didn't think I can get so excited over phone I'm glad I chose the S-Series from Samsung most definitely a game changer for my business fast and tough for field work metal frame outstanding that's why I chose the S series from Samsung
sincerely
Richard C
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 4, 2026
Hi Racer1, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are thrilled to hear how much of a game-changer this device has been for your personal and professional needs every day. We have shared a link to the Samsung Support Team for your convenience. These experts can help you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 FE for the value and performance
on November 2, 2026
Posted by: SoldierCrab
[This review was collected as part of a promotion.] I Chose the Galaxy S25 FE, after having owned the S23 FE. I get more than a full days use without charging and that's using calls, texts, music and apps. The hardware has held up from falls and bumps with no damage and i can say after owning for over a year and many Galaxy S series phone, best Galaxy phone ever! I really wanted a S25+ but my experience with the S23 FE sway me back to S25 FE. My next Upgrade will be S Plus or Ultra!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 4, 2026
Hey SoldierCrab, thank you for your feedback on your Samsung Galaxy S25 FE. We love hearing how happy you have been with the usage of your device, and ability for the battery to keep up with your usage during the day. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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