Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(3,259 Reviews)
Rating breakdown 3,259 reviews
5 Stars
2,496
4 Stars
616
3 Stars
95
2 Stars
37
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
3
Galaxy fe25
on August 17, 2026
Posted by: Belgirl
[This review was collected as part of a promotion.] It freezes nd doesn't read my finger print or face 90 percent of the time
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hey Belgirl, we appreciate your feedback on your Samsung Galaxy S25 FE. We understand how important your device is to you every day, and we would love to help you resolve the frustrations you mention experiencing with your device. We have provided links to resources to help you with the freezing, and biometric unlocking of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 FE is awesome
on August 17, 2026
Posted by: traceygeeme86
[This review was collected as part of a promotion.] I started with a Galaxy S7 years ago and I am stuck on the Galaxy series. This is the 10th or 11th version between me and my husband and I love this one as much as the first. Well maybe not as much because at that time it was so amazing to have my first Galaxy phone! Honestly this phone is great it's fast it has a lot of memory and the pictures are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This S25 FE is the best Samsung I've owned yet.
on August 17, 2026
Posted by: Nootherbrand
[This review was collected as part of a promotion.] I've been using Samsung phones since they first came out, i just came across my old S10 about 2 months ago when i moved, and I'm glad that they keep on surprising me with new and great features. I chose the galaxy s series when it first came out because of design and it's durability. I love the Samsung mobile phones and I will be upgrading soon. I'm thinking about adding a watch to the next one i purchase. My mother even uses the galaxy S series now too, she even got a newer version than I have, and tells how great it is. I've had opportunities to get other brands for free by switching and turned them down for the galaxy, I'm hooked.
Thanks for the great phones.
Maybe they'll come up with one that turns on the coffee pot for me as soon a i wake. 😁
Thanks for the great phones.
Maybe they'll come up with one that turns on the coffee pot for me as soon a i wake. 😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung phone
on August 17, 2026
Posted by: Twistert
[This review was collected as part of a promotion.] Its pretty good just needs longer battery life got good camer
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hello Twistert, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Its a communications rectangle
on August 17, 2026
Posted by: Cervantes
[This review was collected as part of a promotion.] Replaced older model due to locking up while I was k instead big to Audible. This one has been working great. I am a fan, this is my edition. If I could have another phone I chose the s25 FE... I don't like change..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product review
on August 17, 2026
Posted by: Apples
[This review was collected as part of a promotion.] This is a great product so far I haven't explored it enough the only downside at the moment is space it has a very good quality camera as well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s26fe
on August 17, 2026
Posted by: CHESS974097
[This review was collected as part of a promotion.] For the most part, it's a good phone. Although when it's humid and rains out, the charging port always says that it's wet.
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there CHESS974097, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are pleased to hear that you are overall pleased with the features and capabilities of your device. We have provided a link to the Samsung Support Team to assist you with the instances you mention with the charging port. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 fe review
on August 17, 2026
Posted by: Goodman
[This review was collected as part of a promotion.] It has good camera good battery and everything else
Value
5
Written by a customer while visiting Samsung US