Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(1,673 Reviews)
Rating breakdown 1,673 reviews
5 Stars
1,306
4 Stars
289
3 Stars
46
2 Stars
21
1 Star
11
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
2
My phone review
on October 10, 2025
Posted by: kris48
[This review was collected as part of a promotion.] only main problem is the weight of the phone. it is way too heavy
Value
2
Response from Samsung USBy R&R Team, November 3, 2025
Hey Kris48, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are happy to hear that you are pleased with the usage and enhanced capabilities of your device. We appreciate you sharing your preference for a lighter feel in your hand as we continue to innovate our product line. Please, reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but battery life is absolutely awful
on October 10, 2025
Posted by: Sharker092224
[This review was collected as part of a promotion.] Sometimes my phone will crash while playing games and while streaming videos on YouTube, netflix and other platforms. It will go through 20% battery in an hour. I'm not a fan of galaxy ai either I think it's trippy. The picture quality is crisp though. You can see all your facial pores and every blemish. It's actually quite beautiful.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Sharker092224, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it is when you have a new device that is not meeting your expectations for battery life. We have provided links to a few articles to help you maximize the battery life at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a excellent and exceptional phone.
on October 10, 2025
Posted by: John1958
[This review was collected as part of a promotion.] I use my phone for everything I take pictures I stream music,moves and other things and I use it to talk to my family and friends and everything I do online I do with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone so far that I own very good in all
on October 11, 2025
Posted by: Soywag
[This review was collected as part of a promotion.] The GI is been helping me in many categories that is made my life a lot easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Have not had any problems. Most I use for music.
on October 14, 2025
Posted by: BertMcd1
[This review was collected as part of a promotion.] I mostly use my phone for music so I have no complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am still trying to learn the features.
on October 25, 2025
Posted by: MollytwoU
[This review was collected as part of a promotion.] I am still trying to learn the features. I find pairing devices challenging. Thus far I am happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade.
on October 25, 2025
Posted by: TieJay
[This review was collected as part of a promotion.] Been using a S23 ultra but just had the chance to check out the S25FE. It's a great upgrade with all the features I could want at an outstanding price point. The GalaxyAI makes the user interface even more useful than before. Can't wait to make the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Smart Phone
on November 1, 2025
Posted by: PeaceLoveHeartbeams
[This review was collected as part of a promotion.] This Samsung Galaxy AI phone has a great camera and exceptional screen quality, the colors are extremely vivid
The download time seems to be pretty fast.
Cons: The speaker doesn't seem to put out/be as loud as some of the other models. The battery dies extremely fast.
Value
4
Written by a customer while visiting Samsung US