Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,673 Reviews)
Open Ratings Snapshot
Rating breakdown 1,673 reviews
5 Stars
1,306
4 Stars
289
3 Stars
46
2 Stars
21
1 Star
11
71%of customers recommend this product. 
(
12 out of 17
)
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Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
3 out of 5
3
Not bad but could be better
on May 13, 2026
Posted by: Nexus1991
[This review was collected as part of a promotion.] Of course I understand this is basically the bottom of the bucket when it comes to the S25 lineup. Its not bad, its actually very functional and works great! However it does lag quite a bit when you're trying to multitask. And the camera quality could definitely be better. Overall though, its decent for a budget device.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Nexus1991, thank you for your feedback on your Samsung Galaxy S25 FE. We understand it can be disappointing when your device is not meeting your expectations. For the speed of your device, if you haven't done so already, we recommend adjusting the refresh rate of your device for more seamless multi-tasking. We have provided a link to an article below to help you with this setting on your device. We have also shared a link to the complete manual for your device to help you with the camera features for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very durable
on May 13, 2026
Posted by: Hummingbird
[This review was collected as part of a promotion.] My Galaxy is you every day in work and a personal life.It satisfies all my needs. It has a an amazing camera.Great battery life and gemini , a I on this phone is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
STACYS REVIEW
on May 13, 2026
Posted by: IMiNLOVEWITHHER
[This review was collected as part of a promotion.] You'll immediately be in love no going back trust me..you'll be obsessed over this baby..Day 1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
DIm dim dim
on February 8, 2026
Posted by: gman
Biggest and most obvious issue is the display. It is simply too dim. For a phone supposedly able to compete with the 'flagship' phones it is not even in the same league. The lack of brightness means all definition and contrast is lost even on the most basic of tasks. There is no need to have the most expensive screen technology if the amount of nits is simply too low to see it. Screen is really unwatchable.
Everything else works smoothly as it should.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 9, 2026
Hi Gman, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear the device overall is operating smoothly, and we would love to help you best align the settings to your preferences. We have provided a link to the full device manual to help you with all of the different display setting options available to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Samsung
on September 12, 2025
Posted by: Mamma T
I enjoy the phone when it's working right
But it can mess up over something small then I don't enjoy it as much
Response from Samsung USBy R&R Team, September 12, 2025
Hi there Mamma T, we appreciate your feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are overall pleased with the features and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience. They can assist you directly through chat for those instances you mention the device not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Picture, video, are the most disgusting and poor
on February 25, 2026
Posted by: Abuelamita
Camera is so annoying and captured an image blurry and could no clear or visible even 2 feet closely 🤔. I have been a samsung user. But this is not even an camera feature from Samsung.. ai for what purposes.
Response from Samsung USBy R&R Team, February 25, 2026
Hey Abuelamita, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it can be when you have a device that is not meeting your expectations. We have provided links to two articles to help you with the available camera features and settings, as well as troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best value out there.
on September 6, 2025
Posted by: JGeorgeKNR
from Texas
Expertise:Expert
Well, it has flagship specs at a reasonable price and it doesn't disappoint.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome experience so far
on February 5, 2026
Posted by: DB8228
Expertise:Expert
The device is working better than I expected. The display is gorgeous, the camera is as good as expected and the processing power isn't the best but it's not bad at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 11, 2026
Hey DB8228, thank you for your feedback on your Samsung Galaxy S25 FE. We couldn't be happier to hear that you are having such a great experience with your device, and that it is exceeding all of your expectations. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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