Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,043 Reviews)
Open Ratings Snapshot
Rating breakdown 3,043 reviews
5 Stars
2,343
4 Stars
565
3 Stars
88
2 Stars
32
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Exactly what I need for a work phone!
on September 22, 2025
Posted by: MRP2too
[This review was collected as part of a promotion.] This S25FE is exactly what I need for a work phone. So far the speed and screen have performed at top speed for all the productivity apps that I use and I'm no longer waiting for every click to process. The promise of 7 years of monthly security updates (through 2032) brings peace of mind. I'm looking forward to using Galaxy AI to help improve my emails, posts, and research efficiency online.
The cameras are not state of the art, but they don't need to be for me. However, they are excellent quality and quite responsive.
A great value with excellent performance, the S25FE is everything I need for the office.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone works well.
on September 22, 2025
Posted by: Pmarue
[This review was collected as part of a promotion.] This phone works good. The keypad is too small for the average adult to use. My daughter with small hands has difficulty using it to send messages. Overall, the device is off good quality and service.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade for my daughter's phone
on September 22, 2025
Posted by: JK79AM14
[This review was collected as part of a promotion.] Chose the Samsung 25FE as an upgrade to my daughter's S22. The phone is perfect for her and at a great price point. It has a bigger screen and is lighter than the S22. It was super easy to set up. The new AI features are really helpful with school research and we just used it working on homework (6th grade research paper) last night.
So far, I am very happy with the S25FE and so is my daughter. Samsung is the only phone brand we purchase and they haven't let us down yet. We will continue to support Samsung as customers because they offer high quality options in different price ranges depending on what you need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A fast, sleek option. Its a great upgrade from my
on September 22, 2025
Posted by: S131951
[This review was collected as part of a promotion.] Great integration with Galaxy AI and I love the photos it takes. Love the upgraded memory, too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome midgrade phone!
on September 22, 2025
Posted by: Rentedsolider315
[This review was collected as part of a promotion.] I have enjoyed the Galaxy AI features. I use this mainly for school and personal use. This is my first FE edition and It has exceeded my expectations. I have no issues performing any task on the phone weather that be streaming or performing classwork. I wish I gave the FE a chance years ago!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Let down
on September 22, 2025
Posted by: mbradbur
Expertise:Expert
While the phone is similar in function to my previous Note 20, the lack of being able to use Samsung Dex is disheartening. It was a productive app. It was convenient to plug in my phone while using my PC, allow it to charge and access phone messages.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 22, 2025
Hi there mbradbur, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how important specific features of your device are to you every day. We have provided a link to an article that highlights which devices we have available that are compatible with DeX usage, and how to set it up. We have also shared a link to the Samsung Support Team to offer assistance if you have any additional questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Samsung DeX screen on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001955/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy
on September 22, 2025
Posted by: Bambi3
[This review was collected as part of a promotion.] My galaxy Ai is amazing theory it's so part of the phones set up ive gotten supper famuler with this up to date side kick. And life's that much more simple thanks Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the stylus, easy to use easy to set up
on September 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Easy to use, my daughter loves it. She had no problem navigating through everything. Was sorry ready to set up, took just a few minutes. Love that it has AI built in to the home screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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