Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.8
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
602
4 Stars
104
3 Stars
15
2 Stars
8
1 Star
6
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
3
Nice phone but battery life is absolutely awful
on October 10, 2025
Posted by: Sharker092224
[This review was collected as part of a promotion.] Sometimes my phone will crash while playing games and while streaming videos on YouTube, netflix and other platforms. It will go through 20% battery in an hour. I'm not a fan of galaxy ai either I think it's trippy. The picture quality is crisp though. You can see all your facial pores and every blemish. It's actually quite beautiful.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Sharker092224, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it is when you have a new device that is not meeting your expectations for battery life. We have provided links to a few articles to help you maximize the battery life at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a excellent and exceptional phone.
on October 10, 2025
Posted by: John1958
[This review was collected as part of a promotion.] I use my phone for everything I take pictures I stream music,moves and other things and I use it to talk to my family and friends and everything I do online I do with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone so far that I own very good in all
on October 11, 2025
Posted by: Soywag
[This review was collected as part of a promotion.] The GI is been helping me in many categories that is made my life a lot easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Have not had any problems. Most I use for music.
on October 14, 2025
Posted by: BertMcd1
[This review was collected as part of a promotion.] I mostly use my phone for music so I have no complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am still trying to learn the features.
on October 25, 2025
Posted by: MollytwoU
[This review was collected as part of a promotion.] I am still trying to learn the features. I find pairing devices challenging. Thus far I am happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade.
on October 25, 2025
Posted by: TieJay
[This review was collected as part of a promotion.] Been using a S23 ultra but just had the chance to check out the S25FE. It's a great upgrade with all the features I could want at an outstanding price point. The GalaxyAI makes the user interface even more useful than before. Can't wait to make the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Smart Phone
on November 1, 2025
Posted by: PeaceLoveHeartbeams
[This review was collected as part of a promotion.] This Samsung Galaxy AI phone has a great camera and exceptional screen quality, the colors are extremely vivid
The download time seems to be pretty fast.
Cons: The speaker doesn't seem to put out/be as loud as some of the other models. The battery dies extremely fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This orodect was wonderful
on November 11, 2025
Posted by: Grandmad
[This review was collected as part of a promotion.] I love my phone and going to buy one for my husband
Value
5
Written by a customer while visiting Samsung US