Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.8
(735 Reviews)
Rating breakdown 735 reviews
5 Stars
602
4 Stars
104
3 Stars
15
2 Stars
8
1 Star
6
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
4
Great device
on December 5, 2025
Posted by: Meachi
[This review was collected as part of a promotion.] This is a very great phone, however your best functioning is when you optimize the device throughout the day. Previously open apps do not completely close when you exit them. So optimizing will close them and device processes at warp speed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is awful
on October 10, 2025
Posted by: Snoopydog1
[This review was collected as part of a promotion.] Band new out the box & my a71 samsung blows this phone away the battery life on the a71 lasted all day this new phone it sucks by noon it needs charging & I have a power brick not a normal battery bank this thing is huge & if I could I would not go on the advice of the t mobile people who suggested this phone I told them what I need & got this not happy with this phone at all
Value
1
Response from Samsung USBy R&R Team, November 3, 2025
Hey Snoopydog1, we are grateful for your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when you have a new device that is not meeting your expectations. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Absolutely the most disappointing
on September 18, 2025
Posted by: AbsolutelyADissapointment
[This review was collected as part of a promotion.] I don't know how to be nice and say this.But this phone is a piece of trash
Value
1
Response from Samsung USBy R&R Team, October 31, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand how frustrating it is when your device is not meeting your expectations. We would love to help you resolve your frustrations and love using your device every day. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
My content with Galaxy.
on December 7, 2025
Posted by: Neverwinnada0429
[This review was collected as part of a promotion.] I am very pleased with my Galaxy phone. I do a lot of texting, playing games and streaming.
I have not tried using AI due to fear of hackers so I will hold off until it builds people's feed back.
I have not tried using AI due to fear of hackers so I will hold off until it builds people's feed back.
I take a lot of photos and recordings it takes pictures and videos graphics are great. Looking forward to learning what capabilities to do through search read and comments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes great photos
on September 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Galaxy FE for various purposes, including attending college, watching TV, listening to music, and staying in touch with family and friends. I also use it to pay bills and much more. Additionally, I rely on AI to assist me with my homework and help me find references for my studies. It’s also useful for checking my grammar.k and help me find references for my studies. It’s also useful for checking my grammar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too heavy!
on September 28, 2025
Posted by: Cujoisabigdog
[This review was collected as part of a promotion.] I've used galaxy Ai and it was a pleasure being a samsung user. I use my phone for my daily very strong and reliable. Thank you again samsung for having the best device's and services around.
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hey Cujoisabigdog, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are pleased with the usage of your device, and finding Galaxy AI helpful for you every day. We understand how important the comfortable feel of your device in your hand for prolonged periods of time is to you, and we appreciate you sharing your desire for a lighter design. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on October 24, 2025
Posted by: Marv48
[This review was collected as part of a promotion.] I've had this phone for a couple years and has worked almost flawlessly I highly recommend it Samsung keep doing your thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone i have had in a long time
on October 26, 2025
Posted by: Nightcrawler
[This review was collected as part of a promotion.] This phone is amazing I came from the A52 5g I got shortly after it's release and just upgraded to this device and I am simply blown away the only draw back is battery life but that doesn't hurt my overall rating get a days worth of life that includes watching videos, playing games, surfing the web and phone calls.
Galaxy Ai is incredible with objects removal and in videos the removal of background sound just blows my mind.
Overall I am very happy with my choice.
Galaxy Ai is incredible with objects removal and in videos the removal of background sound just blows my mind.
Overall I am very happy with my choice.
Value
5
Written by a customer while visiting Samsung US