Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
1,304
4 Stars
288
3 Stars
46
2 Stars
21
1 Star
11
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
4
Speaker not good
on April 21, 2026
Posted by: Qsgrl0427
[This review was collected as part of a promotion.] The speaker is not as good as speakers from other phone when listening to music
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Device Ever
on September 15, 2025
Posted by: BigAnt80
[This review was collected as part of a promotion.] The screen size,clarity, and brightness of this phone is amazing. Galaxy AI is awesome! Love watching football on it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome for gaming high end games like delta force
on September 17, 2025
Posted by: Clif3983
[This review was collected as part of a promotion.] Alot more smooth with the new one ui system. Galaxy ai Is quicker then ever and another more resourceful to me it seems like.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on September 19, 2025
Posted by: Dan1829
[This review was collected as part of a promotion.] All the features this phone has , it's like having a laptop in your back pocket. The ability to prepare and design PowerPoint slides, to complex excel spreadsheets. This phone gives you all the luxury of a laptop, but without the bulk. I highly recommend this product to anyone, who is unsure of what smartphone to purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Includes all the best features for smaller hands
on September 25, 2025
Posted by: Darktradeian
[This review was collected as part of a promotion.] The Galaxy S25 FE comes with most if not all Galaxy phone features including the new Galaxy AI option mode. A smaller model for smaller hands without the sacrifice of optimal performance. I truly love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Crashes and stops working when too many functions
on April 20, 2026
Posted by: MaggyColl
[This review was collected as part of a promotion.] I use my mobile device for work and personal use. There are a few crashes when trying several ooennapps at once and it has a nice camera but is good just for ine app at a time
Value
3
Response from Samsung USBy R&R Team, April 21, 2026
Hello MaggyColl, thank you for your feedback on your Samsung Galaxy S25 FE. We completely understand how valuable the uninterrupted usage of your device is to you every day. We have provided links to a few articles to help you adjust the refresh rate of your device, and troubleshoot any crashing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Run. Don't walk.
on September 21, 2025
Posted by: JustAGirl
[This review was collected as part of a promotion.] I have not had a new phone in probably 8 years. I decided to treat myself and get the S25 FE. I have yet to put this phone down since I received it. Everytime I open it it's like Christmas morning.
I was definitely on the fence about the Galaxy AI functions but even those have come in handy. ESPECIALLY the interpreter. I unfortunately only speak English but I use a translator app almost everyday at work. Communicating with the public has become so much easier. This phone is definitely a 10/10. And don't even get me started on the cameras!!
I was definitely on the fence about the Galaxy AI functions but even those have come in handy. ESPECIALLY the interpreter. I unfortunately only speak English but I use a translator app almost everyday at work. Communicating with the public has become so much easier. This phone is definitely a 10/10. And don't even get me started on the cameras!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Fe 25 samsung 5
on September 15, 2025
Posted by: Mteezy
[This review was collected as part of a promotion.] Phone locks up and often can't hear the other party without powering off and on...memory fills up quickly
Value
2
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Mteezy, we appreciate you sharing your feedback on your feedback on your Samsung Galaxy S25 FE. We know how important the uninterrupted usage of your device is to you every day. We have provided a link to an article to help you with freezing or crashing you may be experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with storage expansion options, and further assistance if the locking up you mention continues. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US