Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.8
(611 Reviews)
Rating breakdown 611 reviews
5 Stars
505
4 Stars
83
3 Stars
13
2 Stars
6
1 Star
4
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
4
I am still trying to learn the features.
on October 25, 2025
Posted by: MollytwoU
[This review was collected as part of a promotion.] I am still trying to learn the features. I find pairing devices challenging. Thus far I am happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade.
on October 25, 2025
Posted by: TieJay
[This review was collected as part of a promotion.] Been using a S23 ultra but just had the chance to check out the S25FE. It's a great upgrade with all the features I could want at an outstanding price point. The GalaxyAI makes the user interface even more useful than before. Can't wait to make the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Smart Phone
on November 1, 2025
Posted by: PeaceLoveHeartbeams
[This review was collected as part of a promotion.] This Samsung Galaxy AI phone has a great camera and exceptional screen quality, the colors are extremely vivid
The download time seems to be pretty fast.
Cons: The speaker doesn't seem to put out/be as loud as some of the other models. The battery dies extremely fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I don't know what is happening.
on November 3, 2025
Posted by: SamsungloverPJ
[This review was collected as part of a promotion.] I really do not like this phone. My note was faster. No software issues and was in excellent condition. I wish I could have a note instead of this phone. The only thing that is better is the camera.
Value
1
Response from Samsung USBy R&R Team, November 4, 2025
Hey SamsungloverPJ, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We know that upgrading to a new device can come with a bit of a learning curve as you adjust the settings to align to your usage preferences. If you are looking for a device comparable to the Note Series, the Samsung Galaxy S Ultra devices are going to be most similar in functionality with the S Pen and additional features. We have provided a link to an article to help you adjust the refresh rate to maximize the speed of your device. We have also shared a link to the Samsung Support Team if you continue to experience frustrations or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This orodect was wonderful
on November 11, 2025
Posted by: Grandmad
[This review was collected as part of a promotion.] I love my phone and going to buy one for my husband
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Absolutely the most disappointing
on September 18, 2025
Posted by: AbsolutelyADissapointment
[This review was collected as part of a promotion.] I don't know how to be nice and say this.But this phone is a piece of trash
Value
1
Response from Samsung USBy R&R Team, October 31, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand how frustrating it is when your device is not meeting your expectations. We would love to help you resolve your frustrations and love using your device every day. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I android an I love the Samsung have for 25 years
on September 30, 2025
Posted by: Jamiebob
[This review was collected as part of a promotion.] Galaxy AI has came along way an really helps me an others out when we are looking for stuff on the web
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phones On the Market
on October 7, 2025
Posted by: GalaxyHarleyDavidson
[This review was collected as part of a promotion.] I have only ever used Samsung Galaxy phones for one simple reason: they are the best phones, bar-none. I have been a Galaxy user for 12 years and the phones and features simply continue to get better and better. I use my phone for everything you can think of that involves communication, internet searches and entertainment. What makes it worth the investment are all of the intelligent features (and sleek styles) in the "One User Interface" system. You can customize your phone just right and truly enjoy how helpful it can be with anything. I love all of the Galaxy AI features, especially in the photo gallery settings. It enhances the memories you take with the camera by making them look professional and curated. The other feature I absolutely love to use and recommend to everyone is the Interpreter AI tool. You can seamlessly communicate with anyone of a different culture and language and have them and you understand what is being said without awkward wording or phrases, without having to learn the other language. I use it daily at work which has been a complete game changer in the way I am able to communicate with those in my community who speak little to no English but who I still value greatly. It's brought us together as a team better than anything else before and I'm always excited to use the tool (because it's that cool!). I can't say enough about how amazing these Galaxy phones are and I'm always looking forward to the next software updates and phone models.
Value
5
Written by a customer while visiting Samsung US