Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,258 Reviews)
Open Ratings Snapshot
Rating breakdown 3,258 reviews
5 Stars
2,495
4 Stars
616
3 Stars
95
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
4 out of 5
4
This product has great features
on September 27, 2026
Posted by: LadyCoincollector
[This review was collected as part of a promotion.] I am so glad I chose, the Samsung Galaxy 25 FE I AM REALLY PLEASED WITH THE PHONES PERFORMANCE. ESPECIALLY THE CAMERA, AND AI FEATURES
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone
on September 26, 2026
Posted by: Kafishy
[This review was collected as part of a promotion.] I choose this phone until I can upgrade I had an s25 ultra before this and the camera was way better. It's a nice phone very quick and great user interface if you don't need an upgraded camera
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 FE worth the $
on September 26, 2026
Posted by: HonJall
[This review was collected as part of a promotion.] Low price point for a high performing phone. Best of both worlds. I accidentally ran over it with 3 ton forklift and didn't even have to change the screen, still worked. Yet was a little cracked. Worked well enough to get stolen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S 25 FE
on September 26, 2026
Posted by: AwesomeSamasungS25FE
[This review was collected as part of a promotion.] The S25 FE is A Great Phone And I Chose It because Of The AI features and the Space it has .It's Amazing .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product overall with nice and smooth interfac
on September 26, 2026
Posted by: Jossc75
[This review was collected as part of a promotion.] I use mainly my phone with whatsapp and messenger for video calls and to stream youtube videos and I'm really pleased by the fluidity of the system. I owned several android phones in the past and the s25fe is one of the most powerful and easiest phone to use with its smart features and AI integration, I can also connect the phone very easily to my Samsung tv and other appliances.
The large screen is bright and colorful and the battery has a decent autonomy. In conclusion, I would advise this phone to anyone who wants a good camera and newest features and good quality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great AI features and phone quali
on September 25, 2026
Posted by: Sanailuv45
[This review was collected as part of a promotion.] I chose this phone because I wanted a device with powerful AI features and reliable performance, and it has exceeded my expectations. The AI tools are incredibly useful for everyday tasks, from helping with productivity to enhancing photos and communication. The phone is fast, responsive, and handles multitasking with ease.
The display is bright and beautiful, making streaming videos, browsing, and gaming enjoyable. Battery life lasts all day, and the camera takes sharp, vibrant photos in different lighting conditions. The design is sleek, premium, and comfortable to hold.
Overall, I chose this Samsung phone for its innovative features and performance, and I am very satisfied with my purchase. I would highly recommend it to anyone looking for a feature-packed smartphone with great AI capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I chose the S25 FE because of my S20FE
on September 25, 2026
Posted by: Eudeall
[This review was collected as part of a promotion.] I chose the S25 FE because of my S20FE excellent experience with my S20 FE. However, after lea than a year the battery runs low quickly and the device frequently gets quite warm when charging. Hopefully the warranty has not expired. Otherwise I love the phone.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 28, 2026
Hi Eudeall, thank you for your feedback on your Samsung Galaxy S25 FE. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to troubleshooting guides to help you maximize the battery life, and work to resolve the matter with the temperature of your device. We have also provided a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25FE
on September 25, 2026
Posted by: starfyre
[This review was collected as part of a promotion.] I am happy that I chose this phone. Interface is easy to find things you need. The look is slim and sleek. Takes really great pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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