Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(3,057 Reviews)
Rating breakdown 3,057 reviews
5 Stars
2,350
4 Stars
572
3 Stars
88
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
4
Good size and features
on March 24, 2026
Posted by: Jdubb10
[This review was collected as part of a promotion.] Nice phone and enough space. Great size to carry with too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is very fast and a very good phone.
on March 24, 2026
Posted by: Chucky9872
[This review was collected as part of a promotion.] Way faster than my old phone and I love it and it's the best device that I own!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone ever had
on March 24, 2026
Posted by: Aloysius
[This review was collected as part of a promotion.] Man this thing is awesome. Is everything you hope for everything you needed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for work
on March 24, 2026
Posted by: Jloveme
[This review was collected as part of a promotion.] I love the AL iam always ask for her help and advice or help with resumes. Or paperwork.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Good Product
on March 24, 2026
Posted by: BigSpender
[This review was collected as part of a promotion.] Amazing phone and all systems work as they should!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Goid so far
on March 24, 2026
Posted by: Locomotiveelf976
[This review was collected as part of a promotion.] The samsung s25 fe that i have, so far is working great.
Galaxy AI
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not the greatest, but it will do for the price.
on March 24, 2026
Posted by: Bill1982
[This review was collected as part of a promotion.] I’m not too happy with my Galaxy FE overall. The performance has been pretty slow, especially over time, and it doesn’t feel as smooth as it should for everyday use. The picture quality has also noticeably gotten worse, which is disappointing since the camera was one of the reasons I picked it in the first place. On top of that, the camera lens broke just a few weeks after I got the device, which really shouldn’t happen with normal use.
That said, considering the price I paid for it, I can’t be too mad. It gets the job done for basic things, but it definitely hasn’t held up as well as I expected.
Value
2
Response from Samsung USBy R&R Team, March 25, 2026
Hello Bill1982, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you adjust the refresh rate and maximize the speed of your device. We have also shared a link to an article to help you with the different camera settings and features for the best photos and videos possible on your device. We have lastly, provided a link ot the Samsung Support Team to assist you if you are seeking a repair to the camera lens of your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has grate features.
on March 24, 2026
Posted by: Beam55meup
[This review was collected as part of a promotion.] Galaxy AI has the best features I have ever seen. Starting with precise text. Pictures and messaging that I have ever witnessed. I would recommend. AI to all
My family and friends. You too if you are listening. Thank you very much!
My family and friends. You too if you are listening. Thank you very much!
Value
5
Written by a customer while visiting Samsung US