Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.8
(611 Reviews)
Rating breakdown 611 reviews
5 Stars
505
4 Stars
83
3 Stars
13
2 Stars
6
1 Star
4
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
5
Great features and it won't let you down
on September 27, 2025
Posted by: GalaxyAIlovestam
[This review was collected as part of a promotion.] I use my Samsung device on a daily everyday I could not live without it I use it for streaming I use it for music I use it for movies I use it for my current job search opportunities I am actually using my Galaxy AI for other locations of opportunities and it is the most awesome device it has great camera it's got great sound the features of phenomenal I love it and you won't be sorry to try it because you'll love it too currently on it so I can't post a photo of it however just know that is the best device I've owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it this phone its like a Lil computer in my
on October 2, 2025
Posted by: Bluebaby
[This review was collected as part of a promotion.] I have used AI chat on here as well. This phone is like a computer. I do all kinds of things with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade Replacement for S21
on October 7, 2025
Posted by: JENNsS25FE
[This review was collected as part of a promotion.] This Samsung S25FE is an upgrade and then some over the outgoing S21. All of the AI features that enhances photos, Gemini AI and is plenty fast enough for me. Love the routines that seamlessly operates based on my location so I don't have to think about it everytime I get in my car or enter work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone but battery life is absolutely awful
on October 10, 2025
Posted by: Sharker092224
[This review was collected as part of a promotion.] Sometimes my phone will crash while playing games and while streaming videos on YouTube, netflix and other platforms. It will go through 20% battery in an hour. I'm not a fan of galaxy ai either I think it's trippy. The picture quality is crisp though. You can see all your facial pores and every blemish. It's actually quite beautiful.
Value
3
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Sharker092224, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it is when you have a new device that is not meeting your expectations for battery life. We have provided links to a few articles to help you maximize the battery life at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a excellent and exceptional phone.
on October 10, 2025
Posted by: John1958
[This review was collected as part of a promotion.] I use my phone for everything I take pictures I stream music,moves and other things and I use it to talk to my family and friends and everything I do online I do with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone so far that I own very good in all
on October 11, 2025
Posted by: Soywag
[This review was collected as part of a promotion.] The GI is been helping me in many categories that is made my life a lot easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Acceptance
on October 12, 2025
Posted by: Gullible
[This review was collected as part of a promotion.] Wow such a huge operating upgrade from the old android system I was using.
No need to have to download any AI apps for the operating system is already generated for it and is so cool to use.
I certainly hope that you get on board with Galaxy AI if you haven't already.
No need to have to download any AI apps for the operating system is already generated for it and is so cool to use.
I certainly hope that you get on board with Galaxy AI if you haven't already.
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hi there Gullible, we appreciate you sharing your thoughts about your Samsung Galaxy S25 FE with us. We are so happy to hear that you are pleased with the upgrade to your new device from your previous. We have provided a link to the complete manual to help you discover additional features, and enjoy the usage of your device even more. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Have not had any problems. Most I use for music.
on October 14, 2025
Posted by: BertMcd1
[This review was collected as part of a promotion.] I mostly use my phone for music so I have no complaints!
Value
5
Written by a customer while visiting Samsung US