Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(3,098 Reviews)
Rating breakdown 3,098 reviews
5 Stars
2,379
4 Stars
583
3 Stars
88
2 Stars
33
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
4
This product is a very feature-length device with
on April 21, 2026
Posted by: Love2scroll
[This review was collected as part of a promotion.] This galaxy device has galaxy ai so I can animate pictures,stream videos,movies and more. It has so many cool features to help with all the things you have to do in daily life like check mail do banking and shopping with ease and helps you find the best deals.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Speaker not good
on April 21, 2026
Posted by: Qsgrl0427
[This review was collected as part of a promotion.] The speaker is not as good as speakers from other phone when listening to music
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Crashes and stops working when too many functions
on April 20, 2026
Posted by: MaggyColl
[This review was collected as part of a promotion.] I use my mobile device for work and personal use. There are a few crashes when trying several ooennapps at once and it has a nice camera but is good just for ine app at a time
Value
3
Response from Samsung USBy R&R Team, April 21, 2026
Hello MaggyColl, thank you for your feedback on your Samsung Galaxy S25 FE. We completely understand how valuable the uninterrupted usage of your device is to you every day. We have provided links to a few articles to help you adjust the refresh rate of your device, and troubleshoot any crashing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great featured
on April 20, 2026
Posted by: TexasTea
[This review was collected as part of a promotion.] I use this phone for movies, Facebook, streaming, and galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on April 20, 2026
Posted by: HisQueen
[This review was collected as part of a promotion.] The camera is EVERYTHING!! This is the best quality pictures I have seen taken by a cellphone.
The phone never freezes when you switch from streaming music to answering ot making calls.
The AI feature is on point. You can use voice contact to connect or type your questions.
The phone never freezes when you switch from streaming music to answering ot making calls.
The AI feature is on point. You can use voice contact to connect or type your questions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23
on April 20, 2026
Posted by: cajonlady
[This review was collected as part of a promotion.] I love my Samsung S23. It has alot of awesome features. I'm still learning how to use, chat features, AI features, but I will figure them out. There is so much to like about this phone, it will take awhile to list them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My hard working phone!!
on April 20, 2026
Posted by: BIGGIE
[This review was collected as part of a promotion.] I love my phone! I use it for work! I drive for go puff. I love the cameras!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My samsung phone
on April 20, 2026
Posted by: Momlife
[This review was collected as part of a promotion.] I love my phone and it's AI mode! It's the perfect size for me too! The only thing that I struggle with is my phone battery did not hold up very long. I've had it since they first came out and I have to charge my phone 2 times a day to make it until I go to bed. But other then that, I love the phone and everything about the phone!
Value
4
Written by a customer while visiting Samsung US