Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,670 Reviews)
Open Ratings Snapshot
Rating breakdown 1,670 reviews
5 Stars
1,304
4 Stars
288
3 Stars
46
2 Stars
21
1 Star
11
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
3 out of 5
3
not to crazy about this phone
on April 27, 2026
Posted by: Lostinspace
[This review was collected as part of a promotion.] I was not impressed with the phone. I feel like my Galaxy S10 was a better phone. The Galaxy s25 is bulking and it just doesn't feel right when I'm trying to hold the phone and type with one hand. I'd much rather go back to a sleeker Slimmer phone like the S10
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 29, 2026
Hey Lostinspace, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand upgrading to a new device can come with a bit of a learning curve with both the software updates and the changes in the design and size of your device. We do our best to provide a range of device options to meet the preferences of our customers including the feel of your device in your hand. We hope you'll reach out to us again in the future if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is great! Perfect for a phone!
on April 27, 2026
Posted by: CopperRed19
[This review was collected as part of a promotion.] The compatibility with apps, calls, photos and more, this device has been amazing for any and all personal or business matters. It is fast with great processing. Speakers and screen are clear and crisp. Each device management tool that is included with it has provided a nearly perfect phone. Battery life lasts a long time and I have never had issues with overheating or major glitches. I am constantly using the added AI features for personal and business matters and it has made my life so much easier from meal planning, home decor, bill management and figuring out what something may be with photo upload. All in all a great device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is exceptionally well-crafted,
on April 27, 2026
Posted by: Eatmesome
[This review was collected as part of a promotion.] This device is exceptionally well-crafted, showcasing a sophisticated design. Its array of features has been thoughtfully integrated, enhancing user experience significantly. The performance capabilities are robust, meeting diverse operational demands with ease. Navigating the interface is intuitive, further contributing to its overall usability. This product represents a commendable advancement in its field.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 FE
on April 27, 2026
Posted by: Moberz
[This review was collected as part of a promotion.] I love my phone. It has the best camera. The picture quality is amazing. It is so good sometime I think AI is involved. I have owned my phone for a few years. It has great storage amount. This phone is just the best!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It awesome it has more exciting things last phone
on April 27, 2026
Posted by: MommaMo78
[This review was collected as part of a promotion.] I enjoy galaxy AI whole different item on phone and when you have more options on a phone it brilliant
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is great
on April 27, 2026
Posted by: Toolmantoo
[This review was collected as part of a promotion.] This phone has great AI features and takes great photos. It is very easy to use and chatting on is great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone
on April 27, 2026
Posted by: Hailbop1
[This review was collected as part of a promotion.] I like to surf the internet and enjoy the social media a lot. I like to shop online and play games. I have been experimenting with AI and find it amusing and helpful. This phone meets and exceeds my requirements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great amount of storage
on April 27, 2026
Posted by: Txsqt1074
[This review was collected as part of a promotion.] Love this phone. Great camera and was worried about not being able to have an external SD card but haven't run out of storage space yet! I also love all the Galaxy AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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