Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
604
4 Stars
104
3 Stars
15
2 Stars
9
1 Star
7
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
5
Great Phone
on September 19, 2025
Posted by: Greyster69
[This review was collected as part of a promotion.] I bought this phone as a replacement for my teenaged son to replace an older phone. So far it's been working quite well for him, I've heard no complaints from him about it. Other than he can't figure out how to do something, so than I have to walk him through how to do it. Google new Ai has been a welcomed help with things also for him.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have always had Samsung Galaxy phones they are
on September 20, 2025
Posted by: Megame83
[This review was collected as part of a promotion.] I use my Samsung Galaxy phone for everything from email, internet, asking AI questions, texting, talking, and keeping track of my family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on September 25, 2025
Posted by: CMills
[This review was collected as part of a promotion.] This product is great because I dont have to a laptop. I like using all Microsoft apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great fatures
on September 18, 2025
Posted by: Sweetie
[This review was collected as part of a promotion.] This is a great and very useful phone to have. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone that doesn't break the bank
on September 24, 2025
Posted by: SaritaSara
[This review was collected as part of a promotion.] This phone has it all. Big screen, amazing graphics, lightning fast, great cameras and the cherry on top? Galaxy AI. First of all, the phone itself is stunning. The navy shade is divine and such a classy and premium look. My favourite colour is purple so I was kinda bummed that there was wasn't a purple shade this time around but this navy colour did it for me. Now when it comes to Galaxy AI, I'll admit i didnt really care much for it when i heard about because i thought it wouldnt be very useful but i was proven wrong. I use it to edit my photos, for quick translations and the now brief is so cute I love it. Hands down no complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, durable, long battery life
on September 21, 2025
Posted by: Btheleitersideoflife
[This review was collected as part of a promotion.] Love this phone. Storage is great. Camera is tops. Love the galaxy ai features, makes my life so much more task light. Very durable and never seem to run out of battery. Overheats in the sun a bit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on February 23, 2026
Posted by: Not impressed
from Texas
Expertise:Intermediate
Curious if I got a bad phone or what but the camera/video quality is seriously horrible. Lower quality than my previous s9 plus phone. Also annoying updates that automatically install dumb game apps.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, February 24, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how disappointing it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you with the different camera settings and features available on your device for the best possible photos and videos. We have also shared a link to the Samsung Support Team for your convenience if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is probably the best phone out
on September 23, 2025
Posted by: TheSammy
[This review was collected as part of a promotion.] This is the best phone out with the best service best AI best pictures camera messaging internet screen pixels
Value
5
Written by a customer while visiting Samsung US