Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,258 Reviews)
Open Ratings Snapshot
Rating breakdown 3,258 reviews
5 Stars
2,495
4 Stars
616
3 Stars
95
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
10 starts honestly if I could
on September 30, 2026
Posted by: ArtistrybyJC
[This review was collected as part of a promotion.] When I was looking for a new phone, I chose the Samsung Galaxy S25 FE, and it’s been solid. I didn't want to spend over a thousand bucks, but I still wanted a good screen and a fast phone.
​The display is bright and super clear even outside. Photos come out looking clean without having to mess with settings, and the battery gets me through the whole day without stressing. I chose this over the standard S25 because you get basically the same performance for way less money.
​If you want a fast phone with a great camera that doesn't cost a fortune, I chose right with this one. Definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic device, very intuitive and ease of use.
on September 30, 2026
Posted by: MTnative
[This review was collected as part of a promotion.] My S25 FE may come with most of the bells and whistles, more than enough for the everyday phone user to stream, research, and play games. I chose the S25 FE deliberately because I wanted the higher end device minus all of the extreme luxury options. I've always loves the Galaxy S series and has the best compute power for the price paid, appreciate the ease of use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 30, 2026
Posted by: Samfun
[This review was collected as part of a promotion.] I choose the S25 FE as the phone of the year. Again Samsung has amazed me with a flagship phone that dazzles and performs great! A must have for any Samsung enthusiast who wants quality and affordability.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A love that fits in your hands
on September 29, 2026
Posted by: Fierro
[This review was collected as part of a promotion.] Some phones simply win you over. The Galaxy S25 FE. From the very moment I chose it, its elegant design and smooth performance have created a truly special experience. The screen delivers vibrant colors, while the cameras let you capture those little moments you want to cherish forever.
It is a phone that blends technology, style, and emotion—like a love that doesn't need to raise its voice to capture your attention and make you feel special.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has everything there is to like.
on September 29, 2026
Posted by: Momma1toni
[This review was collected as part of a promotion.] I chose the Galaxy S25 FE for the battery size to start with, but the more I use my phone, the more I find to like. When I'm researching a topic it changes from one location to another extremely quick. When I need to take photos I have so many options available so my photos always turn out perfect.
Although I've never timed it, my phone is so fast charging that I've barely begun my morning chores when it's complete. Just plug it in and before you know it it's charged. The best thing about my S25FE is that it's the pick of the best things about the S25 series at a price that a retired person like myself can afford. I don't need all the bells and whistles of the Ultra, even though it's a highly superior phone. Thanks Samsung for making such great cell phones, and especially a great one for individuals who just want the cream of the crop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25fe phone is GREAT
on September 29, 2026
Posted by: Caf333
[This review was collected as part of a promotion.] I needed to upgrade my phone desperately and I amso happy "I chose " the Galaxy S25 FE model. I am having lots of fun with the AI Apps for exploring your own creativity, and I am highly impressed with the awesome photo Apps. I have taken pictures and used the photo features and the pictures come out looking as if they were professionally taken. It is really a great phone. I am happy with my decision.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
NOT HAPPY Customer!!!
on September 29, 2026
Posted by: BubuNotHappy
[This review was collected as part of a promotion.] I chose Samsung Galaxy because in past I had great experiance with Samsung phones. This time I must admit I am a little disappointed. I paid almost $800 in cash for this phone and really didn't get what I expected. I bought it to use for work, I chose this model since that was only one in the store and I needed it ASAP. Service on it is not great, sometimes sound cuts out on the calls and it is really frustrating because it affects my job, since all I do is talk to customers and dispatch on the phone.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 30, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25 FE. We understand how important the reliable connection of your device is for your phone calls, as well as the audio. We have provided links to troubleshooting guides to assist you with these experiences at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product
on September 29, 2026
Posted by: Seabasr99
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE (Fan Edition) is an absolute masterpiece of a smartphone. It delivers everything people love about Samsung's high-end lineup at a far more accessible price point, making it one of the absolute best values on the market today.
​TECHNICAL SPECIFICATIONS
​Display: 6.7-inch Dynamic AMOLED 2X, FHD+, 120Hz refresh rate, 1,900 nits brightness
​Processor: Samsung Exynos 2400 (4nm)
​Memory: 8GB RAM with 128GB, 256GB, or 512GB storage
​Rear Cameras: 50 MP Main (OIS), 12 MP Ultrawide, 8 MP Telephoto (3x Optical Zoom)
​Front Camera: 12 MP Wide
​Battery & Charging: 4,900 mAh battery with 45W wired and 15W wireless charging
​Durability: Armor Aluminum frame, Gorilla Glass Victus+, IP68 water and dust resistance
​Software: Android with One UI, Galaxy AI, and 7 years of OS updates
​KEY HIGHLIGHTS
​Design and Display: The build feels amazingly premium in hand. The massive 6.7-inch screen is breathtakingly vibrant, silky smooth at 120Hz, and bright enough to read easily under direct sunlight.
​Incredible Performance: Powered by the powerful Exynos 2400 chip, everything feels instantaneous. Multitasking is seamless, games run flawlessly, and you get access to all the fantastic Galaxy AI features like Circle to Search and Live Translate.
​Top-Tier Cameras: The camera system is fantastic. The 50 MP main sensor captures rich colors and crisp detail, while the real star is the dedicated 3x optical telephoto lens, giving you super clear zoomed-in shots without losing detail
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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