Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,094 Reviews)
Open Ratings Snapshot
Rating breakdown 3,094 reviews
5 Stars
2,377
4 Stars
581
3 Stars
88
2 Stars
33
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
2 out of 5
2
Good features but too much invasion of privacy
on May 20, 2026
Posted by: Madjicnohtez
[This review was collected as part of a promotion.] I'm unable to do the things I need to do or see the people i need to see on this device
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 21, 2026
Hey there Madjicnohtez, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand how important your device is to you for a range of daily tasks, and how frustrating it can be when your device is not meeting your expectations. Without knowing the details of your experience or what tasks you are attempting to accomplish, we have provided a link to the Samsung Support Team for your convenience. They can help you review any available options to resolve your frustrations. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ive ever had!
on May 20, 2026
Posted by: Starborn1985
[This review was collected as part of a promotion.] I use the "Galaxy AI" to keep track a lot of the "tedious to use manually " apps for time and date editing for scheduling my work appointments and hobby group gatherings.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone upgrade
on May 20, 2026
Posted by: Shop2shop
[This review was collected as part of a promotion.] Had my new phone about a week. And a 1 very interesting
Quick compared to my old phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Vivid color, easy to navigate
on May 20, 2026
Posted by: Cindy531
[This review was collected as part of a promotion.] Amazing phone. Love it looking for all the many features offered
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever ever
on May 20, 2026
Posted by: Kryout35
[This review was collected as part of a promotion.] The Samsung Galaxy S series continues to impress, and the latest model is no exception. The design feels premium, with a sleek, curved display and a vibrant AMOLED screen that truly pops. Performance is top-tier—the Snapdragon processor or Exynos chip (depending on your region) handles everything from multitasking to gaming with ease. The camera system is a standout—especially the night mode and zoom capabilities—which makes it a fantastic choice for photography enthusiasts. Battery life is solid, lasting a full day with moderate to heavy use. The only downside is the price—it's definitely on the premium side—but if you’re looking for a flagship device with all the bells and whistles, the Galaxy S delivers
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE LOVE ALL THE FEATURES ESPECIALLY AI
on May 20, 2026
Posted by: Born1975
[This review was collected as part of a promotion.] I love my phone it has everything I need. It is so easy to use and I love all of the features especially the security features. I love the photos selection and suggestions. The Google feature is very helpful for everything you can think of. The AI is especially useful for all of your needs. I love my Samsung Galaxy S25fe. I have always bought Samsung Galaxy phones. They are the best. Absolutely gorgeous and Amazing. "Thank you Samsung for such amazing products"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone but trouble with wifi sometimes
on May 20, 2026
Posted by: Kelsosgalaxy
[This review was collected as part of a promotion.] The Galaxy ai system is actually pretty great it always finds the best options for whatever it is you're inquiring about as well as several alternatives to choose from.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is easy to use
on May 20, 2026
Posted by: MsLove
[This review was collected as part of a promotion.] Galaxy AI has helped me with a lot of projects from baking to teaching a class to seniors about phone technology. This phone has keeped me on to of medical alerts and medicine reminders.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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