Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(1,673 Reviews)
Rating breakdown 1,673 reviews
5 Stars
1,306
4 Stars
289
3 Stars
46
2 Stars
21
1 Star
11
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
4
Better features and keyboard typing
on April 8, 2026
Posted by: Healthy26
[This review was collected as part of a promotion.] S25FE Galaxy AI is going to be fun to learn how to use creatively.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy s25fe
on April 8, 2026
Posted by: Smokey
My note 20 was a much better phone, I don't like this phone at all..
Response from Samsung USBy R&R Team, April 9, 2026
Hey Smokey, thank you for your feedback on your Samsung Galaxy S25 FE. We understand that getting a new device can come with a learning curve, and cause frustration as you are working to discover the new features, and align the settings to your preferences. We have provided links to the complete manual for your device and to the Samsung Support Team to assist you with the discover and alignment of your device to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Something is fishy.
on April 8, 2026
Posted by: Ramboghini
[This review was collected as part of a promotion.] Im not that pleased at all. My wifi and Bluetooth quit working over a month ago. I briefly tested the "Galaxy AI" and it seemed cool.
Value
2
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Ramboghini, we apprecate you sharing your experience of your Samsung Galaxy S25 FE with us. We completely understand how frustrating it is when your device is not operating as intended. We have provided links to a few troubleshooting guides to help you with the connection of your device to Wi-Fi and Bluetooth enabled devices. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Light weight and durable
on April 8, 2026
Posted by: Kandela
[This review was collected as part of a promotion.] I've been a Samsung user for a while. Love how small the phone feels but still has a big screen, picture quality is great. I've been able to take many basic pictures to the next level with the help of Galaxy AI. Sound quality is decent too, wish speaker volume was a bit louder. Fast processing between apps and no slow down when i leave crazy amounts of apps and or pages open overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for everything you needed..
on April 8, 2026
Posted by: Loveprivacy
[This review was collected as part of a promotion.] Best Galaxy AI. Hands down
Streaming
Music
Pictures
Messaging
This device is a must have for anyone who enjoys there privacy and if your looking for quality its all in the Galaxy S25 FE.no I phone can compare to this great teachnology.
Streaming
Music
Pictures
Messaging
This device is a must have for anyone who enjoys there privacy and if your looking for quality its all in the Galaxy S25 FE.no I phone can compare to this great teachnology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It was very affordable and is reliable
on April 9, 2026
Posted by: 5j4hryfhrhrjdid
[This review was collected as part of a promotion.] I use my device for watching YouTube watching twitch to make calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looking for a great device that's easy to use?
on April 9, 2026
Posted by: Sheneace
[This review was collected as part of a promotion.] I live for my samsung galaxy s a twenty five, i couldn't ask for a better device. Not only does it come with a dual Ram processor,but it has the option for you to use dual screens at the same time. I preferably love to use my Samsung Galaxy for streaming. I do a lot of tiktoks and the camera quality is amazing. The 3 cameras angles give me multiple shots and amazing pictures and videos Galaxy AI. It takes control of the pictures. It makes amazing videos for me to share with my family. I also use my device for working being able to have multi accounts on. My Samsung allows me to put out more applications and handle more work and don't even get me started with the space storage Galore
If you don't have one, you should get one
If you don't have one, you should get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great
on April 9, 2026
Posted by: Fivestar
[This review was collected as part of a promotion.] There is one glitch that my phone has.I deleted a photo, and it still has it as a screen saver. I dont want to factoy reset it just to get ride of it.
Value
4
Written by a customer while visiting Samsung US