Customer reviews from Samsung US
Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Average customer rating
4.7
(3,048 Reviews)
Rating breakdown 3,048 reviews
5 Stars
2,346
4 Stars
567
3 Stars
88
2 Stars
32
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Galaxy S25 FE 128GB - Jet Black (Verizon)
Customer Rating
5
Samsung has never let me down!
on June 7, 2026
Posted by: Luvmyphone
[This review was collected as part of a promotion.] Being from an older generation and growing up without a cell phone I am constantly learning all that Galaxy Ai has to offer. I am amazed at what this phone can do. I have had it for a year and everyday it seems I find something different that I can do with my phone. I love how it tracks my lifestyle, I have used it in my weight loss journey. My phone knows me better than I know myself. I am excited for the next generation phone but also can't imagine how it can get any better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of all of Samsung phones
on June 6, 2026
Posted by: The1Diven2Abyss3
[This review was collected as part of a promotion.] I've had many Samsung phones over the years, and they have all worked very well for me. Each model has consistently delivered reliable performance, and I've always been satisfied with their quality. However, with each new release, the technology and AI features integrated into these devices have impressed me so much that I've become almost exclusively loyal to Samsung, trusting their innovation and advancements. I don't have the latest Samsung Galaxy 26; instead, I chose the Samsung Galaxy 25 FE, mainly because of all the great reviews I read and the positive experiences shared by my friends, who told me how much they loved their Galaxy 25 FE. One of my friends upgraded to the Galaxy 26 but eventually switched back to the Galaxy 25 FE because he wasn't fully ready for the features or the new interface of the Galaxy 26, which made me believe that when I do decide to upgrade, I should probably go for the Galaxy 25 FE. So far, I absolutely love this phone. It works great, and the battery life is phenomenal compared to its predecessors. I've only had the phone for a relatively short time, but I am confident that within a year, I will have more to say and will likely review it again, perhaps sharing more thoughts after using it extensively and seeing how it performs over time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the pictures it takes
on June 6, 2026
Posted by: Phototaker
[This review was collected as part of a promotion.] My device takes really great pics so i quit using my regular digital camera. I can edit my photos in many different ways. I can do more than any other ohone that i have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely great phone.
on June 6, 2026
Posted by: MadMario
[This review was collected as part of a promotion.] And an absolutely amazing on-boarding experience. Transitioning from another Galaxy (A series), Samsung Smartswitch meant that the vast majority of the hassles of switching phones was thankfully absent. And then the phone itself is absolutely perfect. I judged this particular model to be the right one for me and, boy, was I right.
Cameras, perfect. Still and moving image quality, perfect. Even the size of the phone, which can sometimes be a bit much, is just right. And now I'm taking the time to explore Samsung's very own Galaxy AI. Color me quite satisfied.
Cameras, perfect. Still and moving image quality, perfect. Even the size of the phone, which can sometimes be a bit much, is just right. And now I'm taking the time to explore Samsung's very own Galaxy AI. Color me quite satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone its great. Is hard to break
on June 6, 2026
Posted by: Ednamae
[This review was collected as part of a promotion.] I watch movies, listen to music and great alarm clock. The ai person helped another if I had a question. I also have dropped my phone at least a dozen times and there isn't any damage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations
on June 6, 2026
Posted by: MIGHTYHEMORRHOID
[This review was collected as part of a promotion.] Mainly used for gaming and watching movies/TV series. Great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall satisfied
on June 6, 2026
Posted by: KukriCat
[This review was collected as part of a promotion.] So to start, I most use my phone for reading, YouTube, Google and games in that order, I don't use social media and only occasionally take photos. Overall I've been satisfied with my phone, the battery life and brightness range has been great. I do wish I could use my volume buttons to adjust the brightness as a setting as I change that far more often than volume, the adaptive brightness function is off a bit from my comfort level. I'm very impressed with it's sturdiness, I have dropped my phone no small number of times and it may actually be more than once a day on average, I've got a case on it but I'm really impressed I don't have a loose speaker or buggy bit or any damage beyond a very small nick in my screen that's only visible with the screen dark light reflecting off. The galaxy ai is interesting but I can't actually figure out how to access the note assistant which is the most interesting feature for me currently although I look forward to the translation function when I next go abroad.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is not good.
on June 6, 2026
Posted by: LovemyUltra
[This review was collected as part of a promotion.] I will always have a Samsung galaxy phone; however the Samsung Galaxy 25FE is horrible. It constantly gets too hot to hold. It isn't as fast or as nice as the Samsung Galaxy Ultra. As soon as I am able to upgrade I am getting rid of this phone and going back to my Samsung Ultra.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to an article to help you adjust the refresh rate for the faster speeds you may be seeking. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations about your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US