Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.4
(3,632 Reviews)
Rating breakdown 3,632 reviews
5 Stars
2,338
4 Stars
664
3 Stars
335
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
3
some good some bad
on July 19, 2024
Posted by: CC
Gender:Male
Length of ownership:1 month
I bought these ultra open earbuds about 3 weeks ago and when they're working they sound great and very comfortable. However the left bud sometimes loses connection and both have a mind of their own when raising and lowering the volume.
Response from bose.comBy Global Customer Service, July 19, 2024
Hello, its great to hear you feel that these earbuds sound great and are comfortable. You can find guidance here to ensure the best sound and functionality from your earbuds bose.life/3TrWPTD Thanks
Mike - Bose Customer Support
Mike - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Comfortable
on July 19, 2024
Posted by: Mike Esq
Gender:Male
Length of ownership:1 week
The earbuds sound great it is comfortable and light on the ear. My major complaint is when talking on the phone people do not hear me well and I have to yell or eventually switch over to the actual phone.
Response from bose.comBy Global Customer Service, July 19, 2024
Hello! It's great to hear you're enjoying the Bose sound on these, and that they're comfortable. The Ultra Open Earbuds have 4 microphones in each earbud; also, Bose has released firmware update 4.0.22 (or newer) to improve the customer's phone call experience, so do make sure you're on the latest firmware. You can find further help here, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US.
Thanks
Matt - Customer Support
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good
on July 19, 2024
Posted by: Lolo
The open bud sometimes don't allow a clean sound. Right now my right bud buttom is not working.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on July 24, 2024
Posted by: Skw
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I brought them a month ago and absolutely love them!!
Written by a customer while visiting bose.com
Customer Rating
5
The best sleep and relaxing buds, ever.
on July 24, 2024
Posted by: Magoo50690
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I mostly use these as sleep buds. I have pretty extreme tinnitus, use a CPAP, and can have other problems with sleep at times. I find using these with soothing music and sounds, helps me enormously. They are way more comfortable than in ear buds, and headphones. Being that they are more at risk of being knocked off of my ears, I only use them where I can find them if that happened. But that's OK, as they are so great for what I use them for. I have not one but two pair to be sure I have at least one set charged at all times.
Written by a customer while visiting bose.com
Customer Rating
4
Bose products never disappoint. These offered a c
on July 24, 2024
Posted by: OO922
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this item two months ago. I love them. The are comfortable and a perfect fit for your ear.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Features
on July 24, 2024
Posted by: Drcrazytrain
[This review was collected as part of a promotion.] Awesome sound and light on the ears, no more sore ear canals.
Written by a customer while visiting bose.com
Customer Rating
5
Just the Ticket
on July 24, 2024
Posted by: Wolfie
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] One of the best new products I've seen in a while. I purchased these as an alternate to my Bose Frames. The sound quality is excellent, battery life is quite good, and the product is intuitive and easy to use. Also, very comfortable. I use these for cycling, and they are stable at high speeds and/or windy conditions. These are my favorite Bose product. Perfect in every regard.
Written by a customer while visiting bose.com