Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.4
(3,632 Reviews)
Rating breakdown 3,632 reviews
5 Stars
2,338
4 Stars
664
3 Stars
335
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
1
on June 15, 2024
Posted by: RAH RAH
Gender:Male
Length of ownership:1 month
I BOUGHT THIS BUT THE PROBEM IS THEY ARE NOT LOUD ENOUGH!
Response from bose.comBy Global Customer Service, June 17, 2024
Hi there - if your Ultra Open Earbuds are too quiet, make sure they're being worn properly, and ensure your mobile device is turned up sufficiently. Our team will also be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Good looking with long battery life and sound qual
on June 16, 2024
Posted by: Kingpeaceman
Gender:Male
I bought this about two weeks ago with a very good music sound quality but callers at the receiving end of my voice complained of shouting and intense noise at the my background.
This product seemed not to have noise cancellation and it is a great challenge to me because I work in noisy environments.
This product seemed not to have noise cancellation and it is a great challenge to me because I work in noisy environments.
Response from bose.comBy Global Customer Service, June 18, 2024
Hello,
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
You are correct, these buds do not feature noise cancellation, however they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the Bose QuietComfort Ultra Earbuds could be a better choice.
As for making phone calls, Bose has released firmware update 4.0.22 (or newer) to improve the customer’s experience. Try installing the latest firmware, and see if your experience on calls improves.
If you have any further questions regarding your earbuds, please feel free to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
You are correct, these buds do not feature noise cancellation, however they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the Bose QuietComfort Ultra Earbuds could be a better choice.
As for making phone calls, Bose has released firmware update 4.0.22 (or newer) to improve the customer’s experience. Try installing the latest firmware, and see if your experience on calls improves.
If you have any further questions regarding your earbuds, please feel free to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product.
on June 17, 2024
Posted by: mandoline55
Gender:Male
Length of ownership:1 month
I have had these for almost month now and really enjoy them. I do not like ear buds or anything that goes in my ears. I have the previous open ear headphones also and really enjoyed them but these are more comfortable.
Written by a customer while visiting bose.com
Customer Rating
4
So far so good!
on June 18, 2024
Posted by: KateTheGreat
Gender:Female
Length of ownership:1 month
I’ve used these on 12 outdoor runs now and I’m really enjoying them. Great sound quality while still be able to hear what’s around me.
They do feel different and it takes some getting used to but overall very comfortable however I do not like wearing sunglasses at the same time while running as it makes it feel like too much weight on my ears.
The battery life seems to last a really long time. I’ve never liked my in ear pods from Apple, always hurt my ears and would fall out. With these, I do not have to readjust them while I’m on my run!
I gave it 4 stars and not 5 only because it’s annoying having to buy a separate case for wireless charging.
Written by a customer while visiting bose.com
Customer Rating
5
LOVE THEM!
on June 19, 2024
Posted by: zoi
Gender:Female
Length of ownership:1 week
I have never been able to wear earbuds; not sure if it's just my super-small ear canals, or something more. I've been keeping an eye on the availability of SOMETHING that would work for me, while delivering high quality audio. I was so excited when I saw that Bose had developed these earbuds that don't have to go into my ear. Bit the bullet ($$$) and bought them. I LOVE them. I can wear them all day, whether I'm listening to music or not. The batter lasts pretty long, and I have the charging case, so it's easy to recharge when not plugged in. The silicone charging case itself is the only thing I'd consider dropping stars for, as the part that goes over the "lid" of the hard case doesn't stay put, so it just kind of flaps in back much of the time. I can deal with that. I'm so happy with this purchase that I've ordered a pair for my husband!
Written by a customer while visiting bose.com
Customer Rating
4
Good
on June 19, 2024
Posted by: Gp
Gender:Male
Length of ownership:1 month
I bought it a month ago. Quality and sounds are good but it isn't supported multi device automatically. I always change it manually between cellphone and ipad.
Written by a customer while visiting bose.com
Customer Rating
5
Worth the money
on June 19, 2024
Posted by: hrly_qn
Gender:Female
Length of ownership:3 months
I bought please a few months ago and I love the sound. This is my first pair of Bose earbuds. I'm very happy with them. I'm looking into ordering a backup pair. So when one is charging, I have another pair to listen to.
Written by a customer while visiting bose.com
Customer Rating
4
Awesome Product
on June 20, 2024
Posted by: Darth
Gender:Male
Length of ownership:1 month
Product is great. I can't use normal ear buds for some weird reason and these are great. My only complaint is they lag a bit on the Bluetooth when streaming various forms of media. If they didn't have that slight bit of lag it woulda been 5 stars.
Written by a customer while visiting bose.com