Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.4
(3,636 Reviews)
Rating breakdown 3,636 reviews
5 Stars
2,340
4 Stars
666
3 Stars
335
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
4
I listen to my Spanish lesson while walking!
on April 20, 2024
Posted by: njy
Gender:Female
Length of ownership:1 month
I’ve only had my earbuds for a few weeks but I will admit I love using them! I wanted a good set that wouldn’t hurt my ears and because this pair simply wraps around my ears instead of going inside, they are pain free. They were easy to pair with my phone and the sound quality is excellent. I like that I can switch listening modes from sitting, to walking, to outdoors, etc. The only ding I will give them is I am not able to control the volume on them. It worked the first day but everyday after I’ve had to set the volume on my iPhone. I even removed the Bose app from my phone and started all over but that didn’t work. So if I’m outside or doing whatever, I can’t increase or decrease the volume unless I have my phone with me.
Written by a customer while visiting bose.com
Customer Rating
4
Almost Perfect
on April 20, 2024
Posted by: Robbo
I bought these ear buds 3 weeks ago and am absolutely thrilled with them EXCEPT for the lack of battery capacity. I can only get about 4-5 hours of use before they need charging. Doing chores around the house these ear buds are amazing as you can hear your music AND hear conversations or whatever is going on around you. If it weren't for the battery life I would give these buds 5 Stars! They are BOSE quality!
Written by a customer while visiting bose.com
Customer Rating
5
on April 20, 2024
Posted by: Brett
Gender:Male
Length of ownership:1 month
Love then , best I have ever owned !!!!!
Very comfortable, sound is perfect and conversation is easy
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones I’ve ever owned
on April 21, 2024
Posted by: cryan1911
Gender:Female
Length of ownership:1 month
I’ve had them about 1 month and I can’t seem to take them off lol 😂
Written by a customer while visiting bose.com
Customer Rating
4
Good product with one major problem.
on April 22, 2024
Posted by: TOM
Gender:Male
Length of ownership:1 week
Great for workout. Does not move while running. There is slight tight fit to the ear that can be uncomfortable if not in the right position. Biggest miss is the loud hissing sound. You don't hear it while you are listening a loud music But it is noticeable when you listen podcast or low volume music. If you are not sensitive to the hissing sound, this is great product.
Written by a customer while visiting bose.com
Customer Rating
4
Appearance, style, lightness, and comfort
on April 23, 2024
Posted by: Pimpin
Gender:Female
Length of ownership:1 month
I bought this about 3 weeks ago I am happy with the appearance, style, lightness, color of the earbuds.
The features that I am not happy about are the level of loudness and the noise cancelling. It is not loud enough like my quiet comfort and other Bose earbuds I had in the past. I only buy Bose headsets and speakers, but the Ultra Noise is my least favorite. I can hear the noise around when I have it on in the gym. A lot of noises on the end of the caller, according to them it was very sensitive, and they could hear all the noises around. I hate to return it as it is very comfortable and stays especially when I am running.
I am thinking of returning this.
The features that I am not happy about are the level of loudness and the noise cancelling. It is not loud enough like my quiet comfort and other Bose earbuds I had in the past. I only buy Bose headsets and speakers, but the Ultra Noise is my least favorite. I can hear the noise around when I have it on in the gym. A lot of noises on the end of the caller, according to them it was very sensitive, and they could hear all the noises around. I hate to return it as it is very comfortable and stays especially when I am running.
I am thinking of returning this.
Written by a customer while visiting bose.com
Customer Rating
3
Good Hardware bad experience
on April 23, 2024
Posted by: kts
Gender:Male
Length of ownership:3 months
It's a good product. But the connections drops off very so often which is very annoying, and goes against it's whole point of "uninterrupted listening"
Response from bose.comBy Customer Support, April 24, 2024
Hello, and thanks for your review.
We are sorry to hear that your music is being interrupted by Bluetooth disconnections, Bluetooth range is about 33' (10 m). This range can be reduced by obstacles (i.e. walls, doors, pockets, nearby Bluetooth devices, etc.). Try moving the device and product closer together.
If this is happening when you are close to your phone, please try the steps we have listed below.
https://bose.life/3Wgj80E
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are sorry to hear that your music is being interrupted by Bluetooth disconnections, Bluetooth range is about 33' (10 m). This range can be reduced by obstacles (i.e. walls, doors, pockets, nearby Bluetooth devices, etc.). Try moving the device and product closer together.
If this is happening when you are close to your phone, please try the steps we have listed below.
https://bose.life/3Wgj80E
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful!
on April 23, 2024
Posted by: California Oranges
Length of ownership:1 month
Love love! My new ear plugs! Wow !! SPOT On!! Bose has always been my favorite! When comes to music Sound!!
Written by a customer while visiting bose.com