Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Great Sound in a Little Package
on March 12, 2024
Posted by: chuckr21
Gender:Male
Length of ownership:1 month
Seeing photos of these earbuds before I received them, I was unsure how exactly they fit in your ear. Once I received them and took them out of the box, it became more clear. I downloaded the app and paired them to my phone in seconds, and then went through the various settings to find my preferences. They are true to the Bose name in that they provide excellent audio quality. I like that they are smaller than other earbuds and don't actually go into your eye like an earplug. I was able to sit at my desk at work and have music playing through them and still have conversations with people at normal levels. I was able to hear them clearly and I wasn't raising my voice to hear myself over the headphones. The battery life was far better than the other set of earbuds that I have and it was nice that I didn't have to stop and charge them during the day. The first time I put them on, my ear was a little sore because of how they wrap around your ear, but I adjusted them and didn't experience any more soreness. Overall, a great product!
Written by a customer while visiting bose.com
Customer Rating
5
Great sound comfort and battery in one product
on March 12, 2024
Posted by: Ka0979231
Gender:Male
Length of ownership:1 month
I got these in the past month and they are hands down the earbuds I have used so far. The sound quality is superior to other earbuds in my opinion. I definitely won’t be using any other in the future. They are also super comfortable and have great battery life.
Written by a customer while visiting bose.com
Customer Rating
5
Positive new style that works well
on March 13, 2024
Posted by: Dukewon
Gender:Male
Length of ownership:1 month
Have had these for about a month. They are light weight and comfortable on my ears. I really like the immersion sound. I use them 3-5 hours on average a day and like being able to hear around me when I need to. Will be interested to see how they hold up over time with the hinge design.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and comfort.
on March 13, 2024
Posted by: Kev55
Gender:Male
Length of ownership:1 month
Outstanding! Great sound! I love the comfort. No more ear problems from an in-ear earbud. Highly recommended.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable wear ear cuff all day
on March 13, 2024
Posted by: Tinkie
I bought my Bose Ulta Open Earbuds two weeks ago to replace my Bose Open Sport around ear. I love the upgrade, sound is perfect. I definitely recommend to anyone who can not wear anything inside of ear.
Written by a customer while visiting bose.com
Customer Rating
1
Bad experience
on March 16, 2024
Posted by: George
Dear Bose, I’ve ever since I was 21 years old . I’m almost 69 and this has to be my worst product I’ve ever bought from Bose. It doesn’t stay on ear with the slightest touch it falls off the ear. I bought it for my China trip and plan on getting a refund when I get back next month. What a bad experience. It’s the Bose new wrap around ear plugs.
Response from bose.comBy Customer Support, March 18, 2024
Hello George,
I am sorry to hear that you are not happy with the Bose Ultra Open Earbuds because they don't stay on your ear.
Please check this article to find out how to properly wear the earbuds so they can stay comfortably on your ears: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you have any other question, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
I am sorry to hear that you are not happy with the Bose Ultra Open Earbuds because they don't stay on your ear.
Please check this article to find out how to properly wear the earbuds so they can stay comfortably on your ears: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you have any other question, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome, and more Bosy than ever!
on March 18, 2024
Posted by: Garhil
Gender:Male
Length of ownership:1 month
I purchased my new earbuds about a month ago, and I am very very happy that I did. This new set is amazing, it is all I ever wanted.
Written by a customer while visiting bose.com
Customer Rating
5
Love these!
on March 19, 2024
Posted by: Bose Open Ultra
Gender:Male
Length of ownership:1 month
It's like sound is playing in the background of my mind
Written by a customer while visiting bose.com