Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,593 Reviews)
Rating breakdown 3,593 reviews
5 Stars
2,311
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
3
Just OK
on March 15, 2024
Posted by: Ragnar
Gender:Male
Length of ownership:1 month
Sound quality is ok; not the best I’ve used. While on a phone call, the other party has a difficult time hearing.
Response from bose.comBy Global Customer Service, March 15, 2024
Hi Ragnar.
Thank you for your feedback. Sorry to hear that you are having difficulty during calls with the earbuds.
Firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. Try installing this update (or later) via the Bose app, and see if the issue improves.
In addition, I would recommend trying the simple steps here: https://bose.life/431eULD.
If you need further assistance, please get in touch with us here: https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your feedback. Sorry to hear that you are having difficulty during calls with the earbuds.
Firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. Try installing this update (or later) via the Bose app, and see if the issue improves.
In addition, I would recommend trying the simple steps here: https://bose.life/431eULD.
If you need further assistance, please get in touch with us here: https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best buds
on March 15, 2024
Posted by: Smeggs56
Gender:Male
Length of ownership:1 month
Bought for work. Love the auto volume. Also very comfortable.
Written by a customer while visiting bose.com
Customer Rating
4
Kinda disappointed
on March 15, 2024
Posted by: Carlos
Gender:Male
Length of ownership:1 month
I got these a few weeks ago. Happy that I was able to get them but the quality of when I’m using it on a call is not good. Ppl have a hard time hearing me and I have to adjusting them so they could hear me. The sound is awesome. Needs noise cancellation tho. In an open area sometimes u can’t hear the music. I have to put the volume all the way up for me to hear the music and the still hear the outside noise.
Written by a customer while visiting bose.com
Customer Rating
5
Superior sound and wear
on March 15, 2024
Posted by: CZRayne
Gender:Female
Length of ownership:1 month
I have had it for a few weeks and they have performed better than I could have ever hoped. Crisp clear sound and so comfortable to wear I forget they are even in my ears . I can not recommend enough!
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on March 16, 2024
Posted by: Chief
Gender:Male
Length of ownership:1 month
I bought these a month ago and am glad I did much more comfortable than the ear quiet buds
Written by a customer while visiting bose.com
Customer Rating
5
Best Bose Purchase Yet
on March 17, 2024
Posted by: PrincessAF
Gender:Female
Length of ownership:1 month
I absolutely love these! I often have difficulty finding ear buds that will stay in my ears and not fall out at inconvenient time but these are perfect! They stay in, have the incredible Bose sound I have come to expect and the best part….I barely even notice that I have them in!
Written by a customer while visiting bose.com
Customer Rating
3
Not my favorite
on March 18, 2024
Posted by: Julie
Gender:Female
Length of ownership:1 month
I don’t hear when wearing them the way I believe i should. Not sure if I am not putting them in correctly or what. I hope I figure it out.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Best
on March 19, 2024
Posted by: Fitz22
Gender:Male
Length of ownership:1 month
This is such a great Idea I love that my music is load and clear but I can also her approaching anything and everything love these beaucoup love the other bose ear plays I have but this is great I can walk alone and hear my surroundings LOVE THEM THE MOST...*****Alvin
Written by a customer while visiting bose.com