Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,593 Reviews)
Rating breakdown 3,593 reviews
5 Stars
2,311
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
Don’t even know you’re wearing them.
on March 5, 2024
Posted by: Grampsto6
Gender:Male
Length of ownership:1 month
Got mine about a month ago and they are great. I had a pair of the sports ear buds and these are as good if not better.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable, even with pierced ears
on March 5, 2024
Posted by: raeonthebay
Gender:Female
Length of ownership:1 month
First of all, I was worried these wouldn’t work for me because I have several piercings all over my ears, but they are still comfortable and secure. Second, the sound is incredible!! I cannot believe no one else can hear my music, lol! I can wear these all day, confident they wont fall out, and without making my ears sore.
Written by a customer while visiting bose.com
Customer Rating
5
Best ever
on March 5, 2024
Posted by: WILDBILL
Gender:Male
Length of ownership:1 month
Best earbuds I have personally had to date. Don’t even even know they’re in. In fact I forget they’re in the sound quality is awesome. Just wish they were chargeable without a cord and they need to have a Find My friend feature if lost
Written by a customer while visiting bose.com
Customer Rating
1
Terrible Item
on March 5, 2024
Posted by: Whampy55
Terrible system very difficult to contour to your ear.
Response from bose.comBy Global Customer Service, March 6, 2024
I'm sorry to hear of your disappointment. While the open-ear design can take a little getting used to, I would recommend ensuring that the Ultra Open Earbuds are being worn correctly, as shown here: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI. Your local customer support team is also on hand to help, if needed. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sound Great, Looks Fantastic and Feels Even Better
on March 5, 2024
Posted by: Dustless1
Gender:Male
Length of ownership:1 month
I purchased the Bose Ultra Open earbuds because they look really "Cool".
I'm really stoked with New Technology.
I'm really stoked with New Technology.
Written by a customer while visiting bose.com
Customer Rating
4
Comfortable and Sound is good enough for me
on March 5, 2024
Posted by: JackStephen
Gender:Male
Length of ownership:1 month
I’ve had these open buds for a couple weeks. They are comfortable to wear all day. I use it in a work environment and the sound is good. However the mic isn’t so good in an open office environment. Picks up a lot of voices in the background when talking. They always say can you take me off speaker phone? It’s a good product but I was hoping for a little bit better features.
Response from bose.comBy Global Customer Service, March 6, 2024
Thanks for your review, Jack! I'm happy to see that you're enjoying the comfort and the sound of the Ultra Open Earbuds. As for the background noises you've described, check for differences when using the earbuds in a quieter environment, as problems can occur if you're making or receiving calls in a loud environment. However, if issues persist, please contact your local support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Earbuds worthless case
on March 5, 2024
Posted by: Samsea
Gender:Female
Length of ownership:1 month
The headphones themselves are amazing! I love them! They are so light weight and comfortable! I keep them charged at all times so I don’t have to go without. The silicon case on the other hand is a complete waste of 24.00. It doesn’t stay on the top half of the box and it’s the type that just collects dust and hair. I regret wasting the money. I saw they have cloth ones for other headphones I wish that was what was a available for the Ultra Open Earbuds.
Response from bose.comBy Global Customer Service, March 6, 2024
Thanks for your review Samsea! I'm happy to hear you really like the Ultra Open Earbuds, and their feather-light, comfortable design. I'm sorry to hear, however, that you're not happy with the silicon case cover. The cover is of course designed to fit your charging case, so I would recommend contacting your local support team for assistance there: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Almost there!
on March 5, 2024
Posted by: DMC
Gender:Male
Length of ownership:1 month
Great concept but they don’t stay in place. I’m constantly fidgeting to get the best fit and best hearing.
Response from bose.comBy Global Customer Service, March 6, 2024
I'm sorry to hear of the issues with getting a stable, comfortable fit. It's advisable to make sure the earbud is being worn correctly, as shown here: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI. Your local support team will be happy to help further as well, if needed. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com