Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,593 Reviews)
Rating breakdown 3,593 reviews
5 Stars
2,311
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
4
Near perfect. Terrible microphone
on March 3, 2024
Posted by: Seven
Gender:Male
Length of ownership:1 month
Almost perfect.
Fit/security: 10 out of 10
All day comfort: 10 out of 10
Sound: 10 out of 10
Style: 10 out of 10
Fit/security: 10 out of 10
All day comfort: 10 out of 10
Sound: 10 out of 10
Style: 10 out of 10
But the one most frustrating thing about these earbuds is the microphone. I have to use my phone anytime I have a call because the bud's microphone is beyond terrible. It feels foolish to have my phone to my ear with earbuds in, but they are completely useless for audio. Truly unfortunate because other than that these are perfect. I hope they fix it in future generations. I almost sent them back.
Response from bose.comBy Customer Care, March 5, 2024
Hi Seven.
Thank you for your post. We are glad to hear that you are happy with the fit, sound, comfort, and style of the earbuds. Sorry to hear about the microphone during calls. You can try some steps here to help. https://bose.life/431eULD. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We will be happy to help.
Marvin - Customer Support
Thank you for your post. We are glad to hear that you are happy with the fit, sound, comfort, and style of the earbuds. Sorry to hear about the microphone during calls. You can try some steps here to help. https://bose.life/431eULD. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We will be happy to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
At long last, the earbuds I've been dreaming of!
on March 3, 2024
Posted by: jem
Gender:Female
Length of ownership:1 week
I absolutely love my Bose Ultra Open Earbuds, they're pretty much the only thing that could've made me upgrade from my Bose QuietComfort Earbuds. They stay in/on my ears, and they're so comfortable that I honestly forget I'm wearing them, which is just this side of miraculous because I have really tiny ears and even the smallest size earbuds end up being painful and/or annoying after just a few minutes. And the sound is, of course, amazing. I already own three pairs to ensure that I always have a pair at hand. That's how much I love them!
Written by a customer while visiting bose.com
Customer Rating
5
Great for everyday wear
on March 4, 2024
Posted by: lss192
Gender:Female
Length of ownership:1 month
I love these earbuds! While I have other Bose products that I use when I'm trying to block out sound and focus, I really like using these for most other activities during the day. I usually have trouble with other earbuds falling out of my ears or being uncomfortable to wear for extended periods of time since my ears are on the small side. I haven't had any of those issues with this product. These earbuds are really comfortable since you can move them to adjust to different parts of your ear if needed. I do think it is important to note that they may be uncomfortable to wear with piercings if you have a lot on the middle section of your ear, but I don't after figuring out the right placement over a few wears. I think this product is perfect for working out or walking around. I'm able to hear important noises like cars or other people at a normal volume while fully listening to my music. I was surprised how easily it is to hear both so clearly! I move around a lot while exercising and I have never had them fall off of my ears which is really great.
The sound quality is great like the other Bose products that I have had. I had fun playing with the immersive audio settings on these earbuds with certain songs. I think it suits some songs really well and makes listening to them even more interesting.
I have found that the earbuds stay charged for a long time and I don't need to recharge them often. I forget to charge anything other than my phone pretty often so its super important to me to have devices with good battery life and these definitely fit the bill. I was worried about others being able to hear the sound from the earbuds, but I have found that they are surprisingly quiet and only faint noises can be heard if they are turned up super high, much higher than I listen to my music.
I would definitely recommend these earbuds and I have been using them daily since I got them!
Written by a customer while visiting bose.com
Customer Rating
4
It is an excellent product, and it works.
on March 4, 2024
Posted by: SASPJR
Gender:Male
Length of ownership:1 month
Bose Ultra Open Earbuds are precisely how they are described. It is a stunning device where it is not inside your ears but hears everything clearly, and you can listen to your surroundings. The only downfall I wish for is that sometimes you do not want to listen to your surroundings to focus on your music. Ultimately, it is a great device.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on March 4, 2024
Posted by: Stu
Gender:Male
Length of ownership:1 month
Incredible sound in such a small package. Frankly amazing. I would, though note, I would not trust wearing these anywhere other than when I'm at rest in a safe place, as these can fall off pretty easily, and I'd hate to lose them.
In particular, I use them for sleep. And, the charge lasts 7 to 7 1/2 hours.
I thought I'd use them for business phone calls, but I'm told that the sound of my voice on the other end is not good. That's OK. I have very good Bose alternatives for that. The older open ear buds that I have still work very well for phone use.
In particular, I use them for sleep. And, the charge lasts 7 to 7 1/2 hours.
I thought I'd use them for business phone calls, but I'm told that the sound of my voice on the other end is not good. That's OK. I have very good Bose alternatives for that. The older open ear buds that I have still work very well for phone use.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and Easy to Use
on March 4, 2024
Posted by: brendanbot5000
Gender:Male
Length of ownership:1 month
These are different ear buds than I have ever had. I like the ability to hear everything very clearly, but also hear external sounds, especially when I am out walking around town.
Written by a customer while visiting bose.com
Customer Rating
5
New Open Earbuds Contender
on March 4, 2024
Posted by: censation
Gender:Male
Length of ownership:1 month
Pros:
Comfortable to wear all day
Battery life appears optimal; quick charge
Excellent audio quality
Uncompromised audio from surroundings
Ease of use to wear
Option/ability to wear 1 earbud
Switching devices is fast and simple
Build quality
Comfortable to wear all day
Battery life appears optimal; quick charge
Excellent audio quality
Uncompromised audio from surroundings
Ease of use to wear
Option/ability to wear 1 earbud
Switching devices is fast and simple
Build quality
Cons:
Occasional bluetooth disconnection on Android
Auto-pause media once 1 earbud removed is absent
Ability to increase/decrease volume using one earbud
Ability to have program multiple shortcuts per earbud
Occasional bluetooth disconnection on Android
Auto-pause media once 1 earbud removed is absent
Ability to increase/decrease volume using one earbud
Ability to have program multiple shortcuts per earbud
The Bose Open Earbuds Ultra came in a compact box that's perfect for it’s size and footprint. Setup was simple using the Bose Music app. Attaching the earbuds to your ears with proper fit takes some getting used to and instructions with pictures/videos definitely helped. Build quality of the earbuds appears premium as time will tell if flexibility remains strong enough to clasp around ears.
I’m using the earbuds with an Android phone and an iPhone. I had some initial issues getting the Bose Music app to connect to the earbuds on Android, but after force-closing the app it connected successfully.
I have been using the earbuds while working from home and mostly around the house while doing chores or relaxing. I've even shared one earbud with my wife, and we listened to a playlist while preparing to host a party. Call quality has been excellent when I've used while running errands.
Aside from an occasional bluetooth disconnection, I can wear the buds all day without ear fatigue. I get around 6 hours out of the buds in immersive mode before the battery fully depletes, but the case charges the buds really fast.
Sound quality has been excellent while still having the ability to hear my surroundings. I own a pair of bone conducting earphones for this benefit, but one of the major compromises is audio quality. Most of the ANC earbuds from known major competitors also have capabilities to let in noise from your surroundings but some prefer not to jam earbuds into your ear canal or wear headphones over your ears. There are pros and cons for both devices, and I think these open earbuds offer an excellent option for those people.
Written by a customer while visiting bose.com
Customer Rating
4
Open Earbuds, Open to everything
on March 4, 2024
Posted by: Johnny D
Gender:Male
Length of ownership:1 month
I bought this a few weeks ago and I'm so glad I did. They really special.
Written by a customer while visiting bose.com