Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
So comfortable
on March 2, 2024
Posted by: sari
Gender:Female
Length of ownership:1 week
First set of earbuds I have ever worn that are actually comfortable! They look and sound great too.
Written by a customer while visiting bose.com
Customer Rating
4
Sound is phenomenal!!
on March 2, 2024
Posted by: AM
Gender:Male
Length of ownership:1 month
Let me start by saying that the sound is absolutely phenomenal and Bose level considering these are open earbuds, something that I didn’t know was possible. I’m really “really” blown away by the sound quality and almost perplexed as to how Bose has made these open earbuds work. Great great job by Bose! These earbuds doesn’t have noise cancellation feature but has different modes as per need and they work really well. My favorite mode is definitely immersive mode which makes you really hone in and listen to tiniest of sound effects as possible. Also when you move your head from left to right, the sound gets focused on that part of your head where you’re turning.
Saying this, you could use these at gym if you wanna be aware of your surroundings and listen to anything but I would not use these for a phone call at a busier place. I mean you can but all the different sounds are gonna infiltrate your ears since there open earbuds. But at the same time, these are absolutely great if you wear them around the house listen to music or watch something whilst wanting to be aware of your surroundings. I have used them in the night so that I can be aware of my dog barking if she has to go out or they could be a great fit if you have kids as well.
The only con for me with these earbuds is that I don’t like the feeling of a pinching feeling around my earlobes. I’m a simple man who doesn’t wear earrings and have sensitive earlobes so wearing them for prolonged amount of time can really be too much for me and that is the only reason why I’m giving them a 4/5 stars. These wouldn’t be my first choice to buy or wear for long periods of time unlike other Bose earphones/headphones but I still cherish them cuz they’re a Bose product. Bose is the brand I have trusted for last 20 years of my life and I only buy and will always buy Bose products since I have been fascinated with them since my teen years.
Saying this, you could use these at gym if you wanna be aware of your surroundings and listen to anything but I would not use these for a phone call at a busier place. I mean you can but all the different sounds are gonna infiltrate your ears since there open earbuds. But at the same time, these are absolutely great if you wear them around the house listen to music or watch something whilst wanting to be aware of your surroundings. I have used them in the night so that I can be aware of my dog barking if she has to go out or they could be a great fit if you have kids as well.
The only con for me with these earbuds is that I don’t like the feeling of a pinching feeling around my earlobes. I’m a simple man who doesn’t wear earrings and have sensitive earlobes so wearing them for prolonged amount of time can really be too much for me and that is the only reason why I’m giving them a 4/5 stars. These wouldn’t be my first choice to buy or wear for long periods of time unlike other Bose earphones/headphones but I still cherish them cuz they’re a Bose product. Bose is the brand I have trusted for last 20 years of my life and I only buy and will always buy Bose products since I have been fascinated with them since my teen years.
Written by a customer while visiting bose.com
Customer Rating
4
on March 2, 2024
Posted by: Anky
Gender:Female
Length of ownership:1 month
Bose graciously provided me with this product for review, and I'm genuinely pleased they did. Let's start with the outstanding sound quality that fulfills its intended purpose remarkably well. As someone who enjoys extended walks, I appreciate how these earbuds allow me to hear my surroundings, enhancing safety. Turning to battery life, even with daily usage of 4-5 hours, I find myself needing to charge them only once a week.
However, after nearly two months of use, I encountered a minor issue – connecting to multiple devices. Unlike my previous earbuds that seamlessly switched between my phone and MacBook, these take a bit longer to establish a connection with the alternate device. Despite this, I wholeheartedly recommend them. Bose has indeed crafted an exceptional product!
Response from bose.comBy Customer Care, March 5, 2024
Hi Anky.
Thank you for your post. We are glad to hear that you are happy earbuds. This does not support multi-point (being connected simultaneously with two Bluetooth devices). However, you can switch between two previously connected devices without disconnecting and reconnecting each time. The steps are here, https://bose.life/3TqjCzr. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. We are glad to hear that you are happy earbuds. This does not support multi-point (being connected simultaneously with two Bluetooth devices). However, you can switch between two previously connected devices without disconnecting and reconnecting each time. The steps are here, https://bose.life/3TqjCzr. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on March 2, 2024
Posted by: KirknotKurt
Gender:Male
Length of ownership:1 month
I just received my Bose open ear buds and I love them immensely! They are no hassle, and stay on when I put on a garment over my head and are not pulled off compared to other ear buds.
I highly recommend them to my friends!
I highly recommend them to my friends!
Written by a customer while visiting bose.com
Customer Rating
5
Love these!
on March 2, 2024
Posted by: Kkj
Gender:Female
Length of ownership:1 month
Love these ! Great for my everyday life and you don’t even feel them. Would have been good if I was prompted for the software update because it is not intuitive in the app nor was it clear that I needed an upgrade for them to work properly.
Written by a customer while visiting bose.com
Customer Rating
1
Not a good Bose product
on March 2, 2024
Posted by: Daniel
Length of ownership:1 week
The sound quality is not good. , because the speaker is totally outside the ear . I don like it at all im gonna return it
Response from bose.comBy Global Customer Service, March 4, 2024
I'm sorry to hear you're not happy with the Ultra Open Earbuds. The open-ear design can take a little getting used to; however, you should quickly start to enjoy the immersive Bose audio, and you may even forget you're wearing the earbuds. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Idea is good, but you need size options
on March 3, 2024
Posted by: DJSoundgineer
Gender:Male
Length of ownership:1 month
I bought these Earbuds apprx 1 month ago but I'm not exactly happy about the 1 size fits all - the design idea is good but people have different sized ears, lobes - Long story short these Earbuds don't fit the way that they are supposed to which takes away from the sound quality and people can hardly hear me when I answer calls with them.
Response from bose.comBy Global Customer Service, March 4, 2024
Hello,
Thanks for leaving your feedback regarding the Ultra Open Earbuds.
If you're having difficulties with the fit, please check the earbud fit using a mirror. If they don’t feel comfortable or secure, slide them up or down slightly to find the
best position for you. This positioning will also ensure you get the best optimization for phone calls.
Additionally, firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. Try installing this update (or later) via the Bose app, and see if the issue improves.
For any further assistance, we're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Thanks for leaving your feedback regarding the Ultra Open Earbuds.
If you're having difficulties with the fit, please check the earbud fit using a mirror. If they don’t feel comfortable or secure, slide them up or down slightly to find the
best position for you. This positioning will also ensure you get the best optimization for phone calls.
Additionally, firmware update 4.0.22 was released to bring enhancements to your far-end call performance, via improved voice pickup. Try installing this update (or later) via the Bose app, and see if the issue improves.
For any further assistance, we're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
It’s Bose, What do you expect?
on March 3, 2024
Posted by: RedRock
Gender:Male
Length of ownership:1 month
Ultra Open Earbuds are the best on the market. I have had and have a countless number of Bose products and I can only say this…they did it again. If you’re looking for comfort, style and a good look, with that same sound quality that Bose knows so well, this is it. I now have to buy a second pair; my wife won’t give them back. Great job Bose😅
Written by a customer while visiting bose.com