Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
5
on September 30, 2025
Posted by: ellehcir
Gender:Female
Length of ownership:1 month
I've had one of these for a while and love them, but when the new colors dropped I had to get it right away. The only thing I wish was improved was the connectivity. One always seems to connect faster than the other. I also have an issue sometimes (rarely) where the audio would stop, but say its still playing on my phone.
Written by a customer while visiting bose.com
Customer Rating
5
The Best Air Buds on the Market!
on October 4, 2025
Posted by: Trixilee
Gender:Female
Length of ownership:1 month
I have small ears and these open air buds fit me perfectly, don’t fall out even though I use them primarily for the gym, and have excellent sound. The photo of them makes them look sort of pink but they actually a rose colored copper which is a beautiful color. They are so much better than Apple air buds for comfort, fit and style. Worth every penny!
Written by a customer while visiting bose.com
Customer Rating
3
Just so so…
on October 12, 2025
Posted by: Jim
Gender:Male
Length of ownership:1 month
They don’t sound well at all and they certainly don’t get loud enough to compete with surrounding noise! They are fine if you are sitting in a quiet area or office workspace but I don’t have an office job and if I’m in my house I just sitting around I listen to my Bose speakers.
Response from bose.comBy Bose, Customer Support, October 12, 2025
Hi Jim, thanks for reaching out. Unlike traditional in-ear or over-ear headphones, the Ultra Open Earbuds are designed with an open-ear fit that rests just outside your ear canal. This allows ambient sounds, like traffic, conversations, or background noise, to come through naturally.
Because of this design, they aren’t intended for loud or noisy environments and may sound quieter compared to closed-style headphones that offer deeper isolation.
If you're looking for a more immersive experience with stronger bass and noise cancellation, the QuietComfort Ultra Earbuds or QuietComfort over-ear headphones might be a better fit for your lifestyle.
We truly appreciate your feedback, it helps others understand what to expect and helps us continue improving.
Gem - Customer Support
Because of this design, they aren’t intended for loud or noisy environments and may sound quieter compared to closed-style headphones that offer deeper isolation.
If you're looking for a more immersive experience with stronger bass and noise cancellation, the QuietComfort Ultra Earbuds or QuietComfort over-ear headphones might be a better fit for your lifestyle.
We truly appreciate your feedback, it helps others understand what to expect and helps us continue improving.
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Gotta get used to getting used to some of the new
on October 12, 2025
Posted by: Emmerich
Gender:Male
Length of ownership:1 month
I am happy with my new Bose clip on your products. They sound great. Make easy easy to listen.
Written by a customer while visiting bose.com
Customer Rating
5
Open ear buds are great!
on October 13, 2025
Posted by: Kev
Gender:Male
Length of ownership:1 month
Just got these and they sound amazing! The way they fit on your ear is so comfortable and I really like that I can still hear what is going on around me!
Written by a customer while visiting bose.com
Customer Rating
5
They really do for what they are sound amazing
on October 14, 2025
Posted by: Big D
Gender:Male
Length of ownership:1 week
I was skeptical on that style earbud but surprisingly surprised of how well they do sound I am very happy with my Bose product
Written by a customer while visiting bose.com
Customer Rating
3
Grateful music
on October 15, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
If you have a iPhone, the connection issue is very strenuous
Response from bose.comBy Bose, Customer Support, October 16, 2025
Hey there! Thanks for sharing your feedback. We're sorry to hear the connection issue has been so frustrating, especially when using your iPhone. Bluetooth connectivity problems can sometimes stem from multiple devices being paired at once, especially if their Bluetooth settings are all turned on.
One helpful step is to clear your earbuds’ memory, which can often resolve these kinds of issues. You can check out this troubleshooting guide: https://bose.life/4o1E6vi for detailed instructions. Hope this helps you enjoy the best experience with your product.
Sophie - Customer Support
One helpful step is to clear your earbuds’ memory, which can often resolve these kinds of issues. You can check out this troubleshooting guide: https://bose.life/4o1E6vi for detailed instructions. Hope this helps you enjoy the best experience with your product.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The only earbuds I can wear
on October 16, 2025
Posted by: ADrew
Gender:Female
Length of ownership:6 months
I lost my last open earbuds so had to get a new pair. As usual the quality, sound and ease of pairing is excellent. They are super comfortable which is why I replaced the lost pair right away. I wish there was a simple way to attach and Airtag so that I have a way to find them if I lose them. The only thing I was disappointed in was the matte finish of the case. My last ones were irridescent sunset and the case was so pretty. The new ones are Deep Plum and the case is matte. The buds themselves are lovely though.
Written by a customer while visiting bose.com