Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
1
Not HappyPoor Sound Quality due to fit in the ear.
on September 5, 2025
Posted by: Scott
Gender:Male
Length of ownership:1 month
I bought these a month ago and I am not happy. The fit into my ear is not right and it reduce sound quality.
Response from bose.comBy Customer Support, September 5, 2025
Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds! They combine an innovative open-ear design, great sound quality, and all-day comfort. With their cuff-like fit, your ears stay open to hear your surroundings, while Open Audio technology delivers rich, private sound just for you. Sorry to hear that hasn't been your experience.
Be sure to check out our helpful support article at https://bose.life/3VylqGy which will help improve your experience. Thanks!
Rona - Customer Support
Be sure to check out our helpful support article at https://bose.life/3VylqGy which will help improve your experience. Thanks!
Rona - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on September 6, 2025
Posted by: Biggrace
Gender:Male
Length of ownership:1 week
My wife loves it and sounds good works great feel weight less
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound
on September 7, 2025
Posted by: Joyce1353
Gender:Female
Length of ownership:1 month
I bought these 2 weeks ago. The sound quality is amazing however using it to connect to a call is not the best.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product
on September 7, 2025
Posted by: KMD
Gender:Female
Length of ownership:1 month
I have never liked earbuds of any kind because they would always fall out! But your new wrap around earbuds are amazing!! Love them!!
Written by a customer while visiting bose.com
Customer Rating
1
Disappointed
on September 9, 2025
Posted by: Arl0002
Gender:Female
Length of ownership:1 week
Constantly disconnect randomly , battery dies fast. For 300 it s bad quality
Response from bose.comBy Bose, Customer Support, September 10, 2025
Hey there, we're sorry to hear about your experience with your Ultra Open Earbuds, that does sound unusual. These earbuds are designed to offer up to 7 hours of playtime (or up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. We have a quick guide at http://bose.life/42iq6Ek which will immediately resolve your concern regarding the battery issues. Please check it out and you should be back up and running again.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The Perfect Earbuds
on September 10, 2025
Posted by: SueGube
Gender:Female
Length of ownership:1 year or longer
I had already purchased the Quiet Comfort earbuds and loved them. Saw the open version and thought I'd try them. They are my new favorite earbuds!! Love your products!!!
Written by a customer while visiting bose.com
Customer Rating
5
on September 12, 2025
Posted by: Walk along buds
Gender:Male
Length of ownership:1 month
The Bose headphones I just returned couldn't compare to the open ear earbuds. Just a little awkward to clasp onto ear.
The immersive sound is phenomenal!
The immersive sound is phenomenal!
Written by a customer while visiting bose.com
Customer Rating
4
They not what i was expected
on September 12, 2025
Posted by: Pelucho
Gender:Male
Length of ownership:1 month
I expected them to be heard very well. In fact, they have a good sound, but when it came to making a call, I didn't hear the other person very well. It's hard for me to hear.
Written by a customer while visiting bose.com