Customer reviews from bose.com
Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Average customer rating
4.3
(3,591 Reviews)
Rating breakdown 3,591 reviews
5 Stars
2,309
4 Stars
658
3 Stars
329
2 Stars
154
1 Star
141
Customer Reviews for Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Customer Rating
4
Lovin’purple
on August 21, 2025
Posted by: Aila720
Gender:Female
Length of ownership:1 month
I love that I can wear this and my ears don’t hurt. I forget sometimes that I’m wearing one. Love the color too. Only thing that doesn’t make it 5 stars is when one is supposed to be in the case it’s supposed to be fully charged but for some reason it’ll say that’s it’s same low battery with the one I’ve been wearing for that time so I don’t know if that is just what mine or that’s it faulty part of the device but I don’t understand why it does that
Written by a customer while visiting bose.com
Customer Rating
5
Sounds is Bose quality as usual, exceptional.
on August 21, 2025
Posted by: Kimmy
Gender:Female
Length of ownership:1 month
Use them everyday at work and love them. Just pause and talk. Don't have to take one out to hear customers.
Written by a customer while visiting bose.com
Customer Rating
3
2 issues I found but still like them and keeping
on August 22, 2025
Posted by: Bose
Gender:Female
Length of ownership:1 month
I love them for walking because I can hear the sounds of the cats. I also have Bose over the ear head phones that I use to cancel all the noise and boy does it. Getting back to this type the sound could be louder but doesn’t work well with phone calls at all! And that sucks cause I would like to talk on the phone while walking! It is comfortable to wear.
Response from bose.comBy Customer Support, August 22, 2025
Thanks for sharing your experience! It sounds like you really enjoy the comfort and ambient awareness of your current headphones while walking especially being able to hear things like cats around you. That’s a great use case!
It’s also clear that your Bose over-ear headphones do an excellent job with noise cancellation, which is perfect for blocking out distractions. However, it’s unfortunate that your current pair doesn’t handle phone calls well, especially since you’d like to talk while walking. That can definitely be frustrating.
If you're open to it, I can help you look into other Bose models or wireless earbuds that offer better call quality while still being comfortable and safe for walking. Feel free to message us: https://bose.life/contactus
Kelly - Customer Support
It’s also clear that your Bose over-ear headphones do an excellent job with noise cancellation, which is perfect for blocking out distractions. However, it’s unfortunate that your current pair doesn’t handle phone calls well, especially since you’d like to talk while walking. That can definitely be frustrating.
If you're open to it, I can help you look into other Bose models or wireless earbuds that offer better call quality while still being comfortable and safe for walking. Feel free to message us: https://bose.life/contactus
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Not good
on August 28, 2025
Posted by: Disappointing
Gender:Male
Length of ownership:1 week
How do I send these back to you they are a failure
Response from bose.comBy Customer Support, August 28, 2025
Hey there! We're sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations. If you're still within the 90-day risk-free trial period, you're absolutely eligible to initiate a return. Just reach out to our customer service via this link: https://bose.life/4n5HOD9, and we’ll be happy to assist you with the process.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great!
on August 28, 2025
Posted by: bnieva
Gender:Male
Length of ownership:1 month
Sound quality is amazing. However, I’m a sweaty exerciser so I do find myself having to constantly readjust them due to slippage. If I’m wearing them for every day use I barely notice they’re there!
Written by a customer while visiting bose.com
Customer Rating
5
No too heavy
on August 28, 2025
Posted by: Miio bose
Gender:Female
Length of ownership:1 month
Nice sound and holds in place... I love the color.
Written by a customer while visiting bose.com
Customer Rating
5
Great head buds
on August 28, 2025
Posted by: Garcied
Gender:Male
Length of ownership:1 week
Very happy. The sound quality is great and I can keep aware of my surroundings while listening to high quality music
Written by a customer while visiting bose.com
Customer Rating
5
Loved them!
on August 28, 2025
Posted by: Pkight
Gender:Female
Length of ownership:1 month
Bought as a gift for my granddaughter’s birthday. She loves them. Nothing has to go in the ear canal, they just kind of lock on your earlobe. Very secure, and with beautiful Bose sound. She let me try them for music, they sounded great even thought I usually wear a hearing aid. Wondering if I could use them instead of my hearing aid. Hate having the bulb of the hearing aid in my ear canal.
Written by a customer while visiting bose.com